Remote Patient Monitoring & Care Management Software
RPM, CCM, and Care Management Software for Provider Teams
Trusted by 2,000+ providers across 45+ states
An end-to-end platform built for physician practices, health systems and virtual care companies. Connect patients between visits, automate billing for RPM, CCM, TCM, RTM, PCM, BHI, APCM, MTM and PIN programs, and scale clinical operations without adding headcount.
HIPAA & SOC 2 40+ Devices Major EHR Systems
At-risk alertBP 158/96 · flagged
20 min logged99457 · ready to bill
2,000+Providers served
45+States covered
100,000+Patients monitored
9CMS programs, one platform
Better Patient Adherence. Better Health Outcomes.
Our clinically advanced and integrated monitoring software and dashboard ensure patients and care teams stay connected, anytime, anywhere. We leverage our RPM platform to make timely interventions and optimize clinical workflows — improving outcomes, boosting engagement, and lowering costs.
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Have a question? Ask HealthArc directly
Record a quick video question about RPM, CCM, billing or getting started — our team replies with a personal video answer.
The category, defined
What is remote patient monitoring software?
RPM software is a clinical technology platform that collects, transmits and analyzes physiological data from patients outside traditional care settings — typically at home. Care teams review readings from connected blood pressure monitors, glucose meters, pulse oximeters and scales, then intervene when values fall outside clinically defined thresholds.
HealthArc goes beyond data collection, supporting the full continuum of CMS-reimbursable programs — RPM, CCM, RTM, TCM, PCM, BHI, APCM, MTM and PIN — in one environment: one login, one dashboard, one billing engine. Run programs with your own staff, or hand day-to-day monitoring to HealthArc’s pod-based clinical teams.
“Remote patient monitoring software enables providers to deliver continuous, data-driven care between office visits — and to bill for that care under CMS-established CPT codes including 99453, 99454, 99457, 99458, 99445 and 99470.”
Who it’s for
Built for every care delivery model
From independent practices to national virtual-care platforms — reimbursable remote monitoring and care management at any scale.
Physician Practices & Specialty Groups
Independent and group practices in primary care, cardiology, endocrinology, nephrology and pulmonology launch RPM and CCM without hiring extra clinical staff — a 3-physician practice can monitor 200+ patients on the same infrastructure as a 50-provider system.
1–50 providers · hypertension, diabetes, COPD, heart failure, CKDVirtual Care Delivery Companies
Use HealthArc as a white-label or API-integrated infrastructure layer. We handle device logistics, clinical data aggregation and billing workflow so you can focus on patient experience.
Virtual-first care · digital therapeutics · payer-population vendorsHealth Systems & ACOs
Standardize care management across sites, reduce readmissions through TCM, and generate incremental reimbursement at scale. Automated billing documentation and multi-site dashboards cut administrative burden for coordination teams.
50+ providers · hospital-owned practices · population healthPayers & Employer Health Programs
Run condition-specific monitoring for high-cost members. Measurable outcomes — ER avoidance, readmission reduction and medication adherence — support value-based contract performance.
Regional plans · Medicare Advantage · self-insured employersOnboarding
Live in 30 days, in 4 steps
Your total time investment during onboarding is typically 4–8 hours — no IT team required on your end.
1Week 1–2
Discovery & Program Design
We define program scope with your clinical and admin leads — programs, populations, devices, protocols. EHR integration setup begins in parallel.
2Week 2–3
Setup & EHR Connection
Provider profiles, thresholds, care-plan templates and escalation rules are configured. EHR integration is activated and billing workflow mapped.
3Week 3–4
Training & Pilot Enrollment
Your team (or our managed care team) completes 2–4 hours of onboarding. A 20–50 patient pilot validates workflows before full rollout.
4Month 2+
Full Enrollment & Optimization
Enrollment scales to your full eligible population. Monthly reviews track compliance, reimbursement and outcomes; quarterly reviews optimize.
The platform
One platform. Every program.
Nine CMS-reimbursable programs on one login — no bolt-ons, no separate billing tools, no disconnected device portals.
RPMRemote Patient Monitoring
CCMChronic Care Management
RTMRemote Therapeutic Monitoring
TCMTransitional Care Management
PCMPrincipal Care Management
BHIBehavioral Health Integration
APCMAdvanced Primary Care Mgmt
MTMMedication Therapy MgmtClinical Workflow & Patient Management
- Unified dashboard: real-time device data, care-plan status and alerts across every program
- AI-powered at-risk identification for out-of-range readings and missed monitoring days
- Configurable clinical pathways and alert thresholds by condition and program
- Automated SMS, phone and email outreach, including AI-assisted adherence reminders
- Multi-program enrollment: one patient in RPM + CCM + BHI, no duplicate records
Device Management & Data Ingestion
- 40+ connected devices: BP, glucose, weight, SpO₂, spirometry, temperature, adherence
- Native support for Roche, Abbott, Dexcom, A&D, Apple and more
- Cellular-enabled devices ship direct to patients — no Wi-Fi or app for most readings
- Real-time transmission with configurable reading frequency and threshold alerts
- Ordering, shipping, inventory and patient assignment inside the platform
Billing & Revenue Cycle
- Automated CPT documentation for RPM, CCM, TCM, RTM, PCM and every program
- Real-time time-tracking against billing thresholds (e.g. the 20-min RPM minimum)
- Monthly billing summaries ready for your RCM team or billing service
- Consent and enrollment records stored and exportable for compliance audits
Reporting & Analytics
- Population dashboards for enrollment, compliance, alert volume and reimbursement
- Patient-level trend reporting for device readings over time
- Program benchmarking across providers, sites and care managers
- EHR-ready exports and integration-based data push to major EMR platforms
Managed clinical services
Not just software — a clinical team
Choose managed services and a dedicated clinical team handles day-to-day operations — enrollment, device setup, monthly monitoring calls, care-plan updates and billing documentation — all under your supervising provider’s name and NPI. You keep full clinical authority; we carry the operational workload.
Fully ManagedOur clinical team runs the entire program end-to-end.
Co-ManagedYour staff owns clinical touchpoints; we handle devices, billing and reporting.
Software-OnlyYour team operates the program independently on the platform.
- RNs — clinical oversight, care-plan management, escalation triage
- LPNs — routine monitoring calls and check-ins
- Medical Assistants — documentation, scheduling and admin
- Enrollment Specialists — identification, consent and activation
Billing & reimbursement
Covered CPT codes
Every program maps to CPT codes with specific documentation, time and consent requirements. HealthArc automates the tracking so your billing team gets clean, ready-to-submit records each month.
| Program | Key CPT codes | Medicare FFS range (approx.) |
|---|---|---|
| Remote Patient Monitoring (RPM) | 99453, 99454, 99457, 99458, 99445, 99470 | $100–$200 / patient / mo |
| Chronic Care Management (CCM) | 99490, 99491, 99439 | $60–$130 / patient / mo |
| Remote Therapeutic Monitoring (RTM) | 98975–98977, 98980, 98981 | $55–$130 / patient / mo |
| Transitional Care Management (TCM) | 99495, 99496 | $165–$230 / discharge |
| Principal Care Management (PCM) | 99424, 99425, 99426, 99427 | $60–$115 / patient / mo |
| Behavioral Health Integration (BHI) | 99484, 99492, 99493, 99494 | $50–$295 / patient / mo |
| Advanced Primary Care Mgmt (APCM) | 99484, 99487, 99489 | $15–$110 / patient / mo |
| Medication Therapy Mgmt (MTM) | 99605, 99606, 99607 | $25–$85 / patient / mo |
| Principal Illness Navigation (PIN) | G0023, G0024 | $60–$150 / patient / mo |
* Rates reflect CY2025–2026 Medicare Fee Schedule estimates. Actual reimbursement varies by geography, payer and documentation completeness.
EHR integration
Connects to your existing system
Patient data, care-plan notes and device readings flow directly into your clinical record — no manual entry, no duplicate documentation.
- Bi-directional HL7 FHIR for demographics, meds, problems and care plans
- Care-manager notes push into the EHR encounter record
- Alerts and escalations synced to the chart in real time
- Appointment integration for TCM follow-up coordination
- Automated billing export for major RCM platforms
- REST API and sandbox access for tech-forward teams
Active integrations
EpicathenahealtheClinicalWorksKareo / TebraDrChronoGreenway HealthNextGen HealthcareAllscripts / VeradigmCerner / Oracle HealthAdvancedMD
Don’t see your EHR? Our team evaluates new connections on request — ask us to confirm compatibility.
Reporting & analytics
Reporting for every stakeholder
Real-time dashboards and exportable reports to manage performance, prove outcomes to payers and maximize reimbursement capture.
For Clinical Teams
- Real-time monitoring dashboard with reading status, alert history and activity log
- Cohort views by condition, provider, device, program, alert status and date
- Individual trend graphs across 30 / 60 / 90-day windows
- Overdue-monitoring alerts for patients who have not transmitted in the required window
- Care-plan completion tracking across CCM, PCM, BHI and APCM
For Administrators & RCM
- Monthly billing-ready reports per program with CPT documentation and consent status
- Reimbursement projections by program at current enrollment
- Enrollment-funnel reporting: identified → consented → activated → monitored
- Time-to-bill compliance flags for patients approaching or missing thresholds
For System & ACO Leadership
- Multi-site and multi-provider program benchmarking
- Population-health dashboards with chronic-condition distribution and care gaps
- ROI reporting: reimbursement generated vs. program operating cost
- Quality-measure tracking aligned to HEDIS, STARS and CMS value-based programs
Security & compliance
Built for healthcare data
HealthArc handles PHI from 100,000+ patients across 45+ states, independently audited against the standards your organization requires.
HIPAA Compliant
Full compliance across all platform components, storage, transmission and device integrations. BAAs executed with every client at onboarding.
SOC 2 Type II Certified
Annual audits by independent third parties covering security, availability, processing integrity, confidentiality and privacy.
End-to-End Encryption
Encrypted in transit (TLS 1.2+) and at rest (AES-256). Device transmissions use encrypted cellular or Wi-Fi.
Role-Based Access & MFA
RBAC restricts access to authorized users. MFA on all accounts. Audit logs capture every data-access event.
U.S. Data Residency
Patient data stored in U.S.-based, HIPAA-eligible cloud infrastructure — never outside the United States.
Audit-Ready Documentation
Consent, device data, time logs and clinical notes retained and exportable for any payer or OIG audit.
Connected devices
Our remote health monitoring devices
Industry-leading cellular-connected patient monitoring devices integrate directly with the platform, giving care teams precise, real-time vital-sign data — no Wi-Fi or app required for most readings.
Blood Pressure Monitors
Weight Scale
Glucometers
Spirometer
Pulse Oximeter
Thermometer
Continuous Glucose Monitors
Medication AdherenceClient voices
What our clients say
Real feedback from the physicians, practices and care teams running programs on HealthArc.
HealthArc’s prompt customer service to address both technical and procedural issues is commendable. The platform is easy to use and very intuitive. The patients are very happy with the easy transmission and the accuracy of the readings.
Dr. RavuriTexas Care Group
I chose HealthArc for my RPM and CCM needs, after an extensive search and thorough evaluation of multiple platforms. After a year of extensively using HealthArc, I am very pleased on all fronts. From the very beginning, HealthArc’s CEO, Sudeep, and account manager, Tanishka, have been an absolute pleasure to collaborate with. Overall, my experience has been nothing short of amazing.
Alex D.Digital Health Company
Have really enjoyed working with HealthArc and think very highly of his product. It’s very easy to use and my patients see an immediate appreciation of having their physician being aware of their blood pressure and pulse. I would highly recommend embarking on a pilot with the HealthArc product.
Dr. JayCalifornia Primary Group
My overall experience has been great. Customer support is very easy to get in touch with and speak to and everything is going very well. I love that it’s very fast and very user friendly. Speed is a big thing for me as other platforms I have used unfortunately lag.
Brittany GPatient Care Coach
FAQ
Questions, answered
What is remote patient monitoring software?
RPM software is a clinical platform that collects, transmits and analyzes physiological data from patients outside traditional care settings — usually at home. Care teams review readings from connected devices such as blood pressure monitors, glucose meters, pulse oximeters and scales, then intervene when values fall outside clinically defined thresholds. HealthArc goes further, supporting the full continuum of CMS-reimbursable programs in one workflow.
Which CMS programs and CPT codes does HealthArc support?
HealthArc supports RPM (99453, 99454, 99457, 99458, 99445, 99470), CCM (99490, 99491, 99439), RTM (98975–98977, 98980, 98981), TCM (99495, 99496), PCM (99424–99427), BHI, APCM, MTM and PIN (G0023, G0024). The platform automatically tracks device data, care-manager time and consent against each code and produces clean, submission-ready monthly billing records.
Does HealthArc provide clinical staff, or is it software only?
Both. With the managed-services option a dedicated clinical pod — RNs, LPNs, MAs and enrollment specialists — runs day-to-day monitoring, outreach and documentation under your provider’s name and NPI. You can also run co-managed or software-only models where your team operates the program.
How long does it take to launch an RPM or CCM program?
Most clients are actively monitoring patients within 30 days of contract execution, through a four-phase onboarding: discovery and design, technical setup and EHR connection, staff training and pilot enrollment, then full enrollment and optimization. No IT team is required on your end.
Does HealthArc integrate with our EHR?
Yes. HealthArc maintains bi-directional HL7 FHIR integrations with major systems including Epic, athenahealth, eClinicalWorks, Kareo/Tebra, DrChrono, Greenway, NextGen, Allscripts/Veradigm, Cerner/Oracle Health and AdvancedMD. Care-manager notes, alerts and billing data flow directly into the patient chart, and REST API access is available for tech-forward organizations.
Is the platform HIPAA compliant and secure?
HealthArc is HIPAA compliant and SOC 2 Type II certified. Data is encrypted in transit (TLS 1.2+) and at rest (AES-256), protected by role-based access controls and MFA, and stored in U.S.-based HIPAA-eligible cloud infrastructure. SOC 2 reports, security questionnaires and BAA documentation are available for vendor evaluation.
Resources
From the HealthArc blog
Practical guidance on RPM, CCM, billing and CMS programs — updated with every new post.
Ready to connect care between visits?
See how HealthArc runs RPM, CCM and seven more CMS programs — the platform, the devices and the clinical team — on a single demo.