Careers at HealthArc
Join Us in Revolutionizing Remote Patient Care
Build a meaningful career with a growing health-tech company where innovation, collaboration and your voice matter.
Remote and flexible roles Hackensack, NJ headquarters Health, dental & vision 401(k) plan
Openings are posted on IndeedUpdated as roles open up
2,000+Providers served
45+States covered
100,000+Patients monitored
9CMS programs, one platform
Why HealthArc
Your work reaches patients you’ll never meet
HealthArc sits between a patient at home and the clinician responsible for them. A reading comes off a blood pressure cuff in somebody’s kitchen. Minutes later a care coordinator is looking at it and deciding whether to call. It is a short chain. Whatever you build, test, support or bill for lands somewhere along it.
The work has clinical weight
Our platform runs nine CMS care management programs. If a device stops pairing or an alert lands in the wrong queue, somebody at home stops being watched. The bar is high. That is also what makes the work worth doing.
Small teams, wide scope
You own your patch end to end. Sales sits within earshot of the care team. Support sits close to product. You won’t spend a week waiting on three approvals.
Mentorship you can actually use
You get time with people who have built and run these programs before, plus real exposure to the billing rules and clinical workflows sitting underneath them. Ask early. Nobody minds.
Credit goes where it’s earned
Good work gets named in front of the company. Milestones get marked. Internal moves are the normal path here.
Where you would fit
Four sides of the same company
We hire across four areas. They read very differently on paper and they end up in the same standup, because a care coordinator noticing something odd on a Monday is usually what a rep is answering questions about by Thursday.
Sales
Sales development, account executives and partnerships. You are explaining remote care programs to practice owners and administrators who are weighing new revenue against the staffing it takes. Cycles are long and consultative. The people who do well here learn the CPT codes cold.
- Sales Development
- Account Executive
- Partnerships
- Sales Operations
Clinical Operations
Care coordinators, nurses and clinical program leads. This is the team on the phone with patients every day, reviewing readings and closing the loop with the practice. Clinical judgment matters more than a resume here.
- Care Coordinator
- RN Care Manager
- Clinical Program Lead
- Patient Enrollment
Customer Success
Onboarding and account management, plus the support desk after go-live. You take a practice from signed contract to a running program, then you keep it running. Half the job is teaching. The other half is spotting a problem before the client does.
- Implementation Specialist
- Customer Success Manager
- Technical Support
Corporate Functions
Finance, revenue cycle, marketing, people operations and compliance. Healthcare is a regulated business, so the people in these seats end up shaping what the company is allowed to do, well beyond keeping the back office tidy.
- Revenue Cycle
- Business Analyst
- Marketing
- People Operations
- Finance
- Compliance
What we offer
Benefits that cover the whole of your life
Nine things you get for working here. Some are the boring necessities any employer should cover. The rest are about the day-to-day, which is where most of your year actually goes.
Health, Dental & Vision InsuranceMedical, dental and vision coverage through the company plans.
401(k) Retirement PlanPut money away for later through the company retirement plan. HR has the details.Subject to applicable plan rules
Paid Time OffTime off to rest, or to deal with whatever life throws at you. Use it.Full-time employees
Paid Company HolidaysA published calendar of paid company holidays every year.
Flexible Work OpportunitiesRemote and flexible arrangements, depending on what the role needs.
Learning and DevelopmentHands-on training from your first week. You learn the care programs and the billing rules by doing the work, with someone senior close by to check it.
Growth and RecognitionMilestone achievements get marked. People get told when their work landed.
Open Door CultureLeadership is reachable. Ask the awkward question and you’ll get an answer.
Workplace SafetyA safe place to work, whether that’s our office or your home desk. Say something if it isn’t.
Benefits vary by role, location and employment type, and everything above is a summary. Your offer letter and the official plan documents are what govern. If you want the specifics before you apply, email HR and ask.
Our values
The six things we hold each other to
HealthArc is a company of growth-driven problem solvers who are ready to move mountains. That is the line on the wall. Here’s what it looks like on a Tuesday.
Staying transparent
Most of the team works remotely. That only holds together when people write things down and say what they actually think. Early beats polished.
Driving results
We own the outcome of our work, not the activity around it. If a number didn’t move, we say so, and we go and look at why.
Being efficient
We care about the details and we still pick our spots. Time goes where it changes something for a practice or a patient.
Staying curious
A growth mindset without the poster on the wall. People here ask why a rule exists, then go and read the CMS guidance to find out.
Being inclusive
A team that can disagree safely. Different backgrounds, one standard for how we treat each other. That standard is not negotiable, and it applies to the person running the meeting as much as the person who joined last week.
Serving customers and their patients
Roadmap arguments end the same way every time. What does this do for the practice using it, and for the patient at the other end of it?
Diversity, equity and inclusion
A place where you can be yourself at work
Diversity, equity and inclusion sit inside how we hire and how we promote, and inside what we build, because a care platform that only works for the most connected patient on a panel has quietly failed everybody else on it. We want people here to feel like they belong. We want the same for the communities our customers serve.
In practice that means listening when somebody tells us we got it wrong, and then changing the thing. It also means our software has to work for patients who don’t all speak the same language, own the same phone or live the same distance from a clinic.
At HealthArc, you belong.
Open roles
Every current opening lives on Indeed
That’s the one place we post. Roles come and go quickly, so it’s worth looking again in a couple of weeks if nothing fits today.
Opens indeed.com/cmp/Healtharc in a new tab General applications
Didn’t find what you’re looking for?
Send your resume anyway. We keep them on file and we go back through them when a role opens, which happens more often than the job board suggests. Tell us the kind of work you want and where you’re based.
We hire across all of these areas, and a few that don’t fit neatly into any of them:
- Sales
- Clinical Operations
- Patient Enrollment
- Customer Success
- Corporate Functions
Send us your resume
Email it to our HR team with a couple of lines about what you’re after. A link to your LinkedIn or portfolio helps.
Email your resume- 1Your resume goes straight to HR at hr@healtharc.io.
- 2If there’s a fit right now, we’ll reach out to set up a first call.
- 3If there isn’t, we hold on to it and come back to you when something opens.
Prefer to apply against a live posting? Browse our openings on Indeed.
Students
Scholarships for students building the future of care
Are you an undergraduate or graduate student with an interest in healthcare and technology? Our scholarship program takes some weight off the cost of your studies and puts you in touch with people who spend their working lives on remote care, which is a shorter route into the field than most students are ever shown. Take a look.
Connect with HR
Have questions?
Have questions about careers at HealthArc? Our HR team is here to help.
Emailhr@healtharc.ioResumes, offers and anything about working here.
Phone201-561-7776Call during our working hours and ask for HR.
Working hoursMonday to Friday, 8:00 AM to 4:00 PM ESTEmail us outside those hours and we’ll pick it up the next working day.