Transforming chronic care outcomes through digital health innovation At HealthArc, we believe digital technology can redefine chronic-care delivery. Through our Remote Patient Monitoring (RPM) and Care Coordination solutions, we empower clinics to deliver continuous, data-driven care that improves patient outcomes, streamlines workflows, and enhances engagement beyond the clinic.
Monarch Medical
Monarch Medical, led by Dr. Richard and Liane Hanson, has long championed technology-driven care for patients managing chronic pain, obesity, diabetes, and psychiatric illness.
As patient volume grew, the practice sought a unified platform to sustain high-touch, continuous care without adding administrative strain.
Partnering with HealthArc, Monarch implemented a fully connected digital ecosystem combining RPM and care coordination — empowering clinicians to deliver proactive interventions while maintaining operational efficiency.
Despite strong patient relationships, fragmented monitoring and manual processes hindered timely care. Without real-time visibility, staff often discovered issues only when conditions had worsened. The lack of automation increased administrative workload and limited capacity to scale chronic-care programs.
HealthArc deployed a unified Remote Patient Monitoring and Care Coordination platform with cellular devices that automatically transmitted vitals to the HealthArc portal. Clinicians gained immediate insight through analytics dashboards, automated alerts, and structured documentation workflows. This approach streamlined communication, enabled early intervention, and transformed passive monitoring into active self-management — boosting engagement, outcomes, and staff satisfaction.
| METRIC | BEFORE HEALTHARC | AFTER HEALTHARC | IMPACT |
|---|---|---|---|
| Patient Engagement | Moderate | Significantly increased | Higher retention & satisfaction |
| Blood Pressure & Glucose Control | Inconsistent | Proactively managed | Fewer ER visits & complications |
| Administrative Workload | High | Reduced through automation | More time for patient care |
| Continuity of Care | Fragmented | Unified in real time | Stronger trust & adherence |
HealthArc assumed end-to-end responsibility for the program from staffing to patient engagement, creating a fully managed, data-driven ecosystem.
Cellular devices required no setup and transmitted vitals automatically.
Dashboards flagged abnormal readings for timely intervention.
Automated documentation and billing reduced administrative overhead.
Patients tracked progress, received reminders, and stayed engaged through self-management tools.
HealthArc delivered more than a technology solution it created a aconnected model of care that:
Improves patient adherence & outcomes
Reduces staff burden & physician burnout
Ensures CMS compliance and reimbursement readiness
Builds a foundation for scalable, data-driven wellness programs
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