There are several CCM codes, and they are categorized by complexity and who is providing the service (clinical staff or physician or qualified health professional).
HealthArc’s CCM platform is designed to help healthcare providers re-fill prescriptions, review diagnostics, make referrals, and communicate via audio, video, SMS, and in-app messaging.
There are several CCM codes, and they are categorized by complexity and who is providing the service (clinical staff or physician or qualified health professional).
This is a basic code for CCM, which covers at least 20 minutes of clinical staff time (as directed by a physician or other qualified healthcare professional) in a given month. For patients with two or more chronic conditions:
This code can be billed in addition to 99490 if care management time exceeds 20 minutes, along with the regular 20 minutes of staff time within the same calendar month. This code reimburses providers for more intensive care coordination delivered to a patient.
Unlike 99490, this code reimburses for direct care coordination time provided by a physician or qualified health professional (QHP), rather than time spent by clinical staff:
When the physician or QHP has provided CCM services for more than 30 minutes in a calendar month, this additional code can be used for billing the care management provided for each additional 30 minutes.
This code applies specifically to patients with complex needs that require additional time and/or a higher level of medical decision-making:
This add-on should be reported when complex CCM exceeds the initial 60 minutes. Each unit or clinical session reported represents an additional 30 minutes of clinical staff time under the supervision of a physician. This code must always be billed in conjunction with CPT Code 99487.
CCM codes can be billed by:
CCM services can be offered by other clinical staff under the supervision of a billing provider who is responsible for maintaining compliance.


Medicare national non-facility rates for the CCM codes in 2026 and 2027:
| Code | What it covers | 2026 | 2027 (from Jan 1, 2027, CY2027 final rule) |
|---|---|---|---|
| 99490 | CCM, clinical staff, first 20 minutes | $66.13 | $63.63 |
| 99439 | CCM, clinical staff, each additional 20 minutes | $50.44 | $49.60 |
| 99491 | CCM, physician/QHP, first 30 minutes | $89.18 | $85.49 |
| 99437 | CCM, physician/QHP, each additional 30 minutes | $63.13 | $60.36 |
| 99487 | Complex CCM, first 60 minutes | $144.29 | $140.63 |
| 99489 | Complex CCM, each additional 30 minutes | $78.16 | $76.35 |
Source: CMS Medicare Physician Fee Schedule, national non-facility amounts (total RVUs times the conversion factor). 2026: RVU26D, October 2026 file, $33.4009 conversion factor. 2027: CY2027 final rule (CMS-1848-F), Addendum B, $32.6286 conversion factor. Your payment is adjusted for your locality and setting, and commercial payers set their own rates. What changed in the 2027 final rule.
Updated November 12, 2026
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