HealthArc vs Cadence: RPM and Care Management Platforms Compared (2026)

Most comparisons of remote patient monitoring vendors stop at feature lists. The question that actually decides a HealthArc vs Cadence evaluation is simpler: who runs the program, and who keeps control of it?

This guide answers that, along with how the two compare on programs, devices, EHR integration, enterprise readiness and the proposed CMS 2027 rule.

It’s written for the people who sign these contracts: practice owners, clinical leaders, health-system IT and procurement teams, and anyone who has to explain the choice to a CFO.

Start with the table.

HealthArc vs Cadence at a Glance

Cadence details are taken from Cadence’s website as of October 2026. Check current terms directly with each vendor before you decide.

What Is Cadence?

Cadence is a remote care company that partners with health systems, payers and medical groups. It describes a “physician-led clinical team” that “extends your practice, supporting patients between visits,” backed by an AI system it calls Clinical Intelligence and 24/7 clinical triage.

Its programs center on hypertension, with preventive primary care, heart failure and post-discharge care alongside it. Patients receive Cadence-provided devices, and Cadence’s clinicians do much of the monthly monitoring and outreach.

That model suits a health system that wants an outside partner to operate the program for it. It’s a reasonable choice. It just isn’t the only way to get the same clinical results.

What Is HealthArc?

HealthArc is a remote patient monitoring and care management platform used by 2,000+ providers across 45+ states, with 100,000+ patients monitored. One platform and one patient record cover nine CMS programs, with time tracking, documentation and billing reports built in.

What sets it apart is choice. Some organizations want software for their own care managers. Some want us to handle enrollment and routine months. Many want a dedicated HealthArc clinical team of RNs, LPNs and MAs to run the program under their providers’ NPI.

HealthArc supports all three, and you can change the model as you grow.

• Clinics and physician practices launching RPM and CCM without new hires
• FQHCs and rural health clinics billing care management outside PPS or AIR
• Hospitals and health systems running post-discharge and system-wide chronic care programs
• ACOs and value-based care organizations standardizing care across member practices
• Health plans and employers managing chronic conditions in their populations

Who Runs the Program, and Why It Matters

With a managed service, the vendor’s clinicians do the work and the vendor shares in the economics. That removes effort on day one. It also means the program’s staffing, protocols and revenue depend on a partner.

With HealthArc you decide. A large health system can run the program with its own care managers on the platform and keep the full reimbursement. A practice without spare staff can have our clinical team run it, and still own the patient relationship, the data and the billing under its own NPI.

Most organizations start in one model and shift as they grow. Moving from fully managed to co-managed, or bringing it fully in-house, happens on the same platform, so nothing has to be rebuilt.

That flexibility is the point.

Program Breadth: Nine CMS Programs on One Platform

Chronic patients rarely fit one program. A heart failure patient may qualify for RPM, then TCM after a discharge, then CCM, and a primary care practice may move eligible patients to APCM.

HealthArc runs all of these on one record with one time log, so minutes are never counted twice and a patient can move between programs without a new vendor.

Built for Every Size, Including Enterprise

HealthArc isn’t a small-practice tool that happens to scale, and it isn’t an enterprise system that small practices can’t use. The same platform runs a two-provider primary care office and a multi-site health system.

For enterprise teams, that means the things IT, compliance and clinical leadership ask for:

• Bi-directional HL7 FHIR integration with Epic and Oracle Health, plus REST API access for your data warehouse
• Inbound ADT feeds that open transitional care episodes at discharge
• SOC 2 Type II, HIPAA compliance and a BAA, with security documentation before contracting
• Network-wide protocols and alert thresholds, with reporting by site, service line and provider
• Role-based access, MFA and audit trails for every reading, call and minute

For smaller organizations, it means no IT project, no upfront hardware purchase and a care team you can borrow instead of hire, which is usually the difference between a program that launches this quarter and one that waits for a budget cycle and a new care manager who may never get hired.

Devices and Patient Experience

HealthArc is device-agnostic. It supports 40+ connected devices, including cellular blood pressure cuffs, glucometers, scales and pulse oximeters that send readings without Wi-Fi, a smartphone or an app.

If you already have devices in the field, you can keep them. That matters to health systems mid-way through a program, because a vendor switch shouldn’t mean recalling every device.

Cadence provides its own devices, such as a blood pressure cuff and smart scale. Our cellular vs Bluetooth comparison explains why connectivity drives reading adherence.

EHR Integration

HealthArc connects to 55+ EHRs through bi-directional HL7 FHIR integration, including Epic, athenahealth, eClinicalWorks, NextGen and Oracle Health. Readings, care-manager notes and billing data post back to the chart, so clinicians don’t work in a second system.

Cadence describes its technology as “EMR-native” and integrated into clinician workflows. If you’re comparing the two, ask both vendors which EHR, which data elements move in each direction, and who maintains the interface. See our EHR integrations for HealthArc’s list.

The Proposed CMS 2027 Rule and Managed Programs

The CY2027 Physician Fee Schedule proposal would count RPM and RTM treatment-management time only from staff employed by the billing practice. That would affect any program where an outside vendor’s clinicians do the monthly work.

It’s a proposal with a comment period, not final policy. Still, it’s worth knowing who employs the people doing your monthly calls. HealthArc’s software-only and co-managed models keep that time with your own staff. Our breakdown of the CY2027 proposed rule covers the details.

How Long Does Implementation Take?

About 30 days from signing to the first enrolled patients, including EHR connection. We start with one program and one patient group, prove the workflow, then expand to more programs, sites or service lines.

Enterprise rollouts follow the same path at larger scale: security review and integration testing first, then a pilot in one service line, then system-wide rollout.

Which Should You Choose?

Choose HealthArc if you want to:

• Own your program, its data and its reimbursement, at any organization size
• Run more than one CMS program for the same patients on one platform
• Pick your staffing model, and change it later without switching vendors
• Keep your existing devices or choose from 40+
• Protect reimbursement under the proposed 2027 rule with your own staff

Cadence may fit if you:

• Are a health system that wants an outside partner to operate a managed program
• Are focused mainly on hypertension and post-discharge care
• Are comfortable sharing program economics in exchange for that operational lift

Switching From Cadence to HealthArc

If you’re on Cadence today, switching doesn’t mean a gap in patient care. We migrate rosters, reading history, consents and billing records, and run the new program in parallel until the cutover. See our Cadence alternative page for the migration steps.

HealthArc vs Cadence: Frequently Asked Questions

The Short Version

Cadence is a capable managed service for health systems that want a partner to run their program. HealthArc is the choice for organizations of any size that want to run their own: nine CMS programs, any staffing model, 40+ devices and 55+ EHRs on one platform.

Book a demo to see the platform with your own patient numbers.