Remote Patient Monitoring & Care Management Solutions for Pain Management Practices
PAIN MANAGEMENT REMOTE CARE SOLUTIONS
Remote care that feels personal
99%
Uptime
98K+
Patients
24/7
Support
CHALLENGES WE SOLVE
Pain management practices face complex challenges
Pain management practices face complex challenges managing patients with chronic pain, opioid dependencies, and complex medication regimens who require continuous monitoring, medication management, and coordinated care. From preventing opioid misuse to optimizing pain control and meeting regulatory requirements, pain specialists must balance clinical excellence with operational efficiency in an increasingly regulated healthcare environment.
Opioid misuse and addiction risk
Patients on long-term opioids require careful monitoring.
Poor pain control between visits
Patients struggle with breakthrough pain at home.
Medication adherence issues
Complex pain regimens lead to noncompliance.
Limited visibility into daily function
Providers lack insight into patient activity levels.
High no-show rates
Chronic pain patients frequently miss appointments.
Missed RPM & CCM reimbursement
Practices leave revenue on the table due to incomplete documentation.
OUR PROGRAMS
Our Pain Management-Focused Care Programs
Our pain management-focused care programs are designed to support chronic pain patients through continuous monitoring, proactive care coordination, and structured medication management. By combining CCM, PCM, RTM, BHI, and MTM, we help pain management practices improve outcomes, ensure safe opioid use, and optimize reimbursement.
Chronic Care Management (CCM)
Chronic Care Management (CCM) provides comprehensive, ongoing support for patients dealing with chronic pain conditions alongside multiple comorbidities such as arthritis, neuropathy, or musculoskeletal disorders. This program focuses on coordinated, long-term care through structured monthly outreach, personalized care plans, and continuous monitoring. Care teams conduct routine check-ins to assess pain levels, review treatment effectiveness, and ensure medication adherence. Medication reconciliation helps prevent errors, duplications, and adverse interactions. CCM also emphasizes patient education, enabling individuals to better understand their condition, manage triggers, and adopt lifestyle modifications. By maintaining consistent communication and coordinated care, CCM improves clinical outcomes, enhances quality of life, and reduces hospital visits while supporting sustainable, long-term pain management.
Principal Care Management (PCM)
Principal Care Management (PCM) is designed for patients with a single, high-risk or complex pain condition that requires focused and intensive management. This includes conditions such as severe neuropathic pain, post-surgical pain syndromes, or chronic spine-related disorders. PCM delivers individualized, condition-specific care plans that emphasize close monitoring, medication optimization, and ongoing symptom management. Providers maintain regular communication with patients to track progress, address side effects, and adjust therapies as needed. This program ensures that high-risk patients receive the specialized attention required to stabilize their condition and improve daily functioning. By offering targeted, high-touch care, PCM helps reduce complications, enhance treatment effectiveness, and improve overall patient outcomes.
Remote Therapeutic Monitoring (RTM)
Remote Therapeutic Monitoring (RTM) focuses on tracking patient-reported outcomes related to pain intensity, functional status, mobility, and treatment adherence. Patients regularly report their pain levels, activity limitations, and response to therapies through digital platforms, providing providers with valuable insights into their daily experiences. This continuous feedback allows clinicians to evaluate the effectiveness of treatment plans and make timely adjustments when necessary. RTM also helps monitor adherence to prescribed therapies, including medications, physical therapy, and lifestyle recommendations. By enabling personalized, data-driven care, RTM enhances patient engagement, improves clinical decision-making, and supports better long-term outcomes while reducing the need for frequent in-person visits.
Behavioral Health Integration (BHI)
Behavioral Health Integration (BHI) addresses the psychological and emotional aspects of chronic pain by integrating mental health support into the overall care plan. Patients with chronic pain often experience depression, anxiety, stress, and in some cases, opioid use disorder, all of which can impact treatment outcomes. BHI ensures seamless collaboration between primary care providers, pain specialists, and behavioral health professionals. Through regular screenings, counseling support, and personalized care strategies, patients receive comprehensive support for both their physical and mental well-being. This holistic approach improves treatment adherence, enhances coping mechanisms, and promotes better overall outcomes. By addressing the mind-body connection, BHI plays a critical role in effective and sustainable pain management.
Medication Therapy Management (MTM)
Medication Therapy Management (MTM) focuses on optimizing medication use for patients managing chronic pain conditions. This program includes comprehensive medication reviews to identify potential drug interactions, duplications, or inappropriate therapies, particularly in patients taking multiple medications. Providers work closely with patients to ensure proper usage, manage side effects, and improve adherence to prescribed treatments, including pain medications and adjunct therapies. Education plays a key role, helping patients understand how their medications work and how to use them safely. Ongoing monitoring allows for timely adjustments to treatment plans, ensuring maximum effectiveness while minimizing risks. MTM enhances patient safety, improves pain control, and supports better overall treatment outcomes through personalized medication management.
CONDITIONS WE SUPPORT
Common pain conditions we support
We support pain management practices in managing a wide range of acute and chronic pain conditions through continuous monitoring and coordinated care. Our programs are designed to improve outcomes for patients with chronic back pain, neuropathy, fibromyalgia, arthritis, postsurgical pain, and cancer-related pain.
65M+ Americans affected
20M+ Americans affected
4M+ Americans affected
32M+ Americans affected
Common post-op issue
Significant population
TECHNOLOGY
Pain Management RPM Devices & Platform
Our pain management RPM devices and platform enable real-time monitoring of critical metrics such as vital signs, activity levels, and pain scores. With seamless EHR integration, automated alerts, and HIPAA-compliant dashboards, pain management teams can proactively monitor highrisk patients while streamlining documentation and reimbursement workflows.
Cellular Blood Pressure Monitors
Automatic syncing with accurate readings and irregular heartbeat detection.
Weight Scales for CHF Monitoring
Daily weight tracking with fluid retention alerts for heart failure patients.
Pulse Oximeters
Oxygen saturation monitoring with respiratory trend analysis.
ECG-Enabled Devices
Single-lead ECG for arrhythmia detection and atrial fibrillation screening.
Real-time Dashboards
Comprehensive views for cardiologists with patient status at a glance.
EHR & EMR Integrations
Seamless connectivity with Epic, Cerner, Allscripts, and more.
Automated Alerts
Smart escalation workflows based on customizable thresholds.
HIPAA-Compliant Platform
Enterprise-grade security with end-to-end encryption.
BENEFITS
Clinical & Financial Benefits
Our pain management solutions deliver measurable clinical and financial benefits by improving patient outcomes while optimizing practice revenue. Through continuous monitoring and proactive care management, practices can improve pain control, ensure medication safety, and capture eligible reimbursements.
01
Early Detection
Identify cardiac deterioration before it becomes critical.
02
Reduced Readmissions
Fewer ER visits and hospital readmissions through proactive care.
03
Better Adherence
Improved long-term patient medication and lifestyle adherence.
01
Increased Revenue
Generate recurring revenue through reimbursable monitoring programs.
02
Lower Operational Costs
Reduce staffing burden with automated workflows and alerts.
03
Improved ROI
Maximize reimbursement opportunities with efficient care delivery.
Calculate Your Revenue Potential
See how much additional revenue your practice could generate with HealthArc’s remote care programs.
- RPM: $120-150 per patient/month
- CCM: $100-150 per patient/month
- PCM: $100-150 per patient/month
WHY HEALTHARC
Why Choose HealthArc for Pain Management?
HealthArc delivers a comprehensive, pain management-focused remote care solution designed to improve outcomes and simplify operations. Our platform combines advanced RPM technology, structured care management programs, and seamless EHR integration to support chronic pain patients across the continuum of care.
100k
Cardiology Practices
2M+
Patient Interactions
98%
Client Retention
4.9/5
Customer Rating
Pain Management Workflows
Pre-built protocols for chronic pain care.
End-to-End Care Management
From patient enrollment to billing submission, everything in one platform.
White-Label Ready
Brand the platform as your own with custom logos, colors, and patient communications.
Dedicated Care Coordinators
Optional clinical support team to augment your staff and handle patient outreach.
Proven Experience
Trusted by 500+ cardiology practices with millions of patient interactions.
TESTIMONIALS
What Our Clients Say About HealthArc’s
Trusted by healthcare providers across the country. Here’s what our clients say about working with HealthArc.
Zac C
15:24 25 Feb 26
Great company to work with. There technology is amazing big but even more importantly their customer service team has been tremendous. Highly recommend!
Ivy Villanueva
22:21 29 Jan 26
From the onset of the onboarding the people from HealthArc Daniela has been great even now Juvelin is very very good on follow ups and assistance. As for the system, it is very user friendly and easy to navigate.
Joyce Nader
17:21 27 Jan 26
Anku is awesome! He helps our office out so much!
Marc Contreras
16:58 27 Jan 26
Excellent Customer Service. Awesome Platform.
Colleen R
18:41 26 Jan 26
I love the HA product and team. They are ahead of industry changes, open to feedback and extremely responsive. My account managers, Nishjeet Bakshi and Anku Sharma, were a pleasure to work with. Each week, I looked forward to seeing them and discussing pleasantries as well as needs and statuses. They worked very well as a team making sure all emails, calls and meetings were covered. They were both superb at response time, accountability and escalation. Their product knowledge and appreciation of how the UI would effect my business has lead to my belief that they are the most effective customer service personnel that I have encountered in my long career. I believe that the HA software will continue to evolve in a client centric fashion due to Nishjeet and Anku's ability to translate customer needs to enhancements. I highly recommend HealthArc.
Ben Anderson
20:46 23 Jan 26
We have partnered with HealthArc for over two years and the experience has been excellent. Their team demonstrates strong expertise, attention to detail, and a genuine commitment to client success. Unlike many technology vendors, HealthArc does not oversell— they consistently deliver and exceed expectations. We highly value the partnership and would recommend HealthArc without hesitation.
Stacy Ems
16:31 20 Jan 26
I highly recommend this company!! I have personally been working with this company for several years with two different practices. I have personally been able to watch this company grow and excel in the best way. They truly care about their clients and patients. They are always available for my team 24/7. Their portal is so user friendly, You will not be disappointed with this company! i highly recommend!
Papa Lourds
16:49 15 Jan 26
I have the best team in HealthArc!!! Ayush and Nishjeet are not just doing their jobs, they go above and beyond to help us grow our startup care management business, they work tirelessly to ensure the whole team is getting supported!!! This is a dream team.
Lavance Northington
18:33 30 Sep 25
From the very beginning, HealthArc has been a great technology partner. They have been very accommodating in making sure their technology complements our clinical workflows. Their account management team is attentive, detailed and proactive in addressing any issues that may arise. I look forward to growing the relationship.
Stacy Ramirez
17:43 30 Sep 25
HealthArc has been great to work with! The customer service team is very responsive and they are always willing to help.
Provider Services
13:14 19 Sep 25
We have been using HealthArc for quite some time and it has greatly streamlined how we manage Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) programs. The platform is intuitive and easy for our team to navigate, which has improved efficiency and reduced administrative workload. Their support team is consistently responsive and helpful whenever assistance is needed.
Overall, HealthArc has been a valuable tool in ensuring smooth and effective program management.
Overall, HealthArc has been a valuable tool in ensuring smooth and effective program management.
Ron Lobato
21:10 17 Sep 25
HealthArc is easy to implement and begin using. The support staff is proactive and helpful.
Helen Diaz
19:26 17 Sep 25
Our company, PHAI, Inc., started using the Healtharc platform a couple of months ago and the experience has been good so far. The system is easy to use and has been working well for our needs. Whenever we need assistance, the agent assigned to our account is always v helpful and responsive, which makes the process much smoother.
Asil Ansari
15:35 01 Jul 25
Excellent Remote Patient Monitoring Platform!
HealthArc has made managing chronic conditions so much easier. The app is user-friendly, supports Bluetooth and cellular medical devices, and allows secure communication with healthcare providers. I especially appreciate the personalized care plans and daily reminders—it keeps everything on track. Highly recommend for anyone looking for a reliable telehealth solution!
HealthArc has made managing chronic conditions so much easier. The app is user-friendly, supports Bluetooth and cellular medical devices, and allows secure communication with healthcare providers. I especially appreciate the personalized care plans and daily reminders—it keeps everything on track. Highly recommend for anyone looking for a reliable telehealth solution!
HOW IT WORKS
Simple 3-Step Implementation
Get started in days, not months. Our implementation team guides you through every step.
01
Enroll Cardiology Patients
Identify eligible patients and onboard them easily with our streamlined enrollment process.
- Eligibility screening tools
- Automated consent collection
- Device shipping & setup
- Patient app onboarding
02
Monitor & Engage
Continuous monitoring with proactive outreach based on real-time patient data.
- Automated vitals collection
- Smart alert thresholds
- Care team notifications
- Patient engagement tools
03
Report & Reimburse
Automated documentation for billing and compliance with audit-ready reports.
- Time tracking per encounter
- Auto-generated care plans
- Billing code suggestions
- Audit-ready documentation
COMPLIANCE & SECURITY
Enterprise-Grade Security & Compliance
Your patient data is protected with the highest security standards. We’re compliant with all major healthcare regulations.
HIPAA-Compliant Infrastructure
End-to-end encryption, access controls, and audit trails meet all HIPAA requirements.
CMS-Aligned Workflows
Built-in workflows that follow CMS guidelines for RPM, CCM, PCM, and TCM programs.
Documentation Support
Automated documentation for billing codes with time tracking and encounter notes.
Audit-Ready Reports
Generate comprehensive reports for audits with complete patient interaction history.
Certifications & Compliance:
HIPAA
Compliant
SOC 2
Type II
256-bit
Encryption
HITRUST
Certified
Supported Billing Codes
Remote monitoring
Care coordination
Principal care
Transitional care
Frequently Asked Questions
Everything you need to know about our pain management remote care solutions
Which pain patients qualify for RPM and CCM?
Patients with chronic pain lasting 3+ months, especially those with multiple comorbidities or on opioid therapy, qualify for CCM. RPM is ideal for patients on pain medications requiring vital sign monitoring. Our team helps identify eligible patients.
How does RPM improve opioid safety?
Continuous monitoring of vital signs, especially respiratory rate and oxygen saturation, detects early signs of opioid-related respiratory depression. Activity tracking also helps identify concerning patterns of medication use.
What devices are used for pain monitoring?
We recommend pulse oximeters for patients on opioids, blood pressure monitors, and activity trackers for functional assessment. All devices transmit data automatically without requiring patient action.
Can this integrate with our EHR?
Yes, HealthArc integrates with all major EHR systems including Epic, Cerner, Allscripts, and Athenahealth. Patient data flows seamlessly between platforms, eliminating duplicate documentation.
How long does implementation take?
Most practices are fully operational within 2–3 weeks. This includes EHR integration, staff training, patient identification, and device setup. Our implementation team guides you through every step.
What kind of support do you provide?
We provide 24/7 technical support, dedicated account management, clinical workflow consultation, and optional care coordination services. Our team is always available to ensure your success.
How do you handle patient onboarding?
We handle the entire onboarding process including device shipping, patient education, and technical setup. Patients receive pre-configured devices with simple instructions, and our support team is available for any questions.
Transform Pain Management with Remote Monitoring
Join 500+ pain management practices already using HealthArc to improve patient outcomes and maximize reimbursements.
40%
Reduction in readmissions
$500K+
Average annual revenue
98%
Patient satisfaction
2-3
Weeks to implement
How can HealthArc help you?
Interested in a demo or just general questions? Fill out the form below and a representative will respond shortly!
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