Medication Adherence
Medication Adherence Monitoring for Remote Programs
Roughly half of patients with chronic conditions do not take their medication as prescribed — and almost none of them say so. Cellular adherence sensors replace what the patient reports with what actually happened, so your care team intervenes on the missed doses rather than escalating a therapy that was never taken.
FDA-cleared device
HIPAA Compliant
AICPA SOC 2 Certified
Dose recordedmissed dose flags outreach
Dose eventsObjective record of when the medication was actually accessed
Missed-dose alertsOutreach triggered by a real gap, not a reported one
Adherence trendsPatterns by time of day, by medication and over weeks
~50%Chronic patients not taking as prescribed
Per doseObjective adherence record
98975RTM setup code supported
No appCellular, nothing to pair
Overview
Why Remote Medication Adherence Sensor Monitoring Works
Non-adherence is the most expensive quiet failure in chronic disease management. A blood pressure that will not come down, an A1c that will not move, a heart failure patient readmitted within a month — in a large share of cases the underlying cause is not the regimen but whether it was taken.
Self-report does not surface it. Patients under-report missed doses, often without intending to, and pill counts at a quarterly visit tell you almost nothing about the pattern. Cellular adherence sensors give your team an objective signal: which doses were accessed, when, and where the gaps are — in time to do something about them.
Adherence monitoring is billed through RTM and is most effective combined with MTM and CCM. Every device in the HealthArc device family reports into one dashboard and one monthly billing record — not a separate portal per vendor.
Device Features
Built for Clinical Programs, Not Consumers
Connected medication adherence sensors for RTM programs, capturing real dose-taking behavior and turning missed doses into timely outreach instead of an unexplained treatment failure.
Objective Dose Records
An actual record of dose events replaces recollection and self-report, which is the difference between guessing at adherence and knowing it.
Missed-Dose Outreach
A missed dose can trigger outreach the same day — the point at which a reminder still works, rather than weeks later when the clinical consequence has already appeared.
Pattern Detection
Adherence trends by medication and time of day expose the real problem: evening doses missed, or a specific drug abandoned because of a side effect the patient never mentioned.
Context From Other Devices
Adherence sits next to the patient’s blood pressure, glucose and weight, so an unexplained trend can be checked against whether the medication was actually taken.
Supports MTM Workflows
Adherence data strengthens Medication Therapy Management, where pharmacists review regimens and resolve the barriers behind the gaps.
RTM Billing Documentation
Setup, device supply and management time are documented against the patient record to support remote therapeutic monitoring billing.
How It Works
From the Patient’s Home to Your Dashboard
Four steps, none of which require the patient to own a smartphone, install anything or report a number to anyone.
1
The device ships activated
HealthArc procures, configures and ships the medication adherence sensor directly to the patient, along with enrollment support and training. It works out of the box — there is no pairing sequence for your staff to talk anyone through.
2
The patient takes a reading
A single action at home, with no app to open and no account to sign into. That simplicity is what keeps adherence intact past the first few weeks.
3
Data transmits over cellular automatically
The reading moves to the HealthArc platform over the mobile network, encrypted and time-stamped. Nothing is transcribed by hand, so nothing is mistyped or forgotten.
4
Your team reviews, acts and bills
Readings are checked against the thresholds you set for that patient, alerts route to the care team, and monitoring days plus management time accumulate into a billing-ready monthly record.
Specifications
Medication Adherence Sensor Specifications
What the device measures, how it connects, and what the patient has to do. The short answer to the last one is: take the reading.
No apps. No pairing. No Wi-Fi. Cellular connectivity is the reason HealthArc programs can enroll patients who do not own a smartphone or have home broadband — typically the highest-risk patients in the panel.
| Captured data | Dose access events with timestamps |
|---|---|
| Reporting | Adherence rate, missed-dose patterns, per-medication trends |
| Alerts | Configurable missed-dose and adherence-rate thresholds |
| Connectivity | Cellular connected — no app, pairing or Wi-Fi |
| Billing support | RTM setup (98975) and management codes (98980, 98981) |
| Works alongside | MTM programs and pharmacist-led regimen review |
| Data security | Encrypted in transit and at rest, HIPAA-compliant infrastructure |
Clinical Use
Conditions Monitored With Medication Adherence Sensors
The populations where remote medication adherence sensor data most often changes a clinical decision.
Billing & Reimbursement
Codes This Device Supports
HealthArc tracks transmission days and management time against each code automatically, so a month either meets the billing threshold or visibly does not.
98975
RTM setup and patient education on the monitoring device.
98980
First 20 minutes of RTM treatment management in the calendar month.
98981
Each additional 20 minutes of RTM treatment management.
99605
MTM service by a pharmacist, where a medication review is delivered.
Code requirements, payment rates and monitoring-day thresholds change with each Medicare Physician Fee Schedule. Confirm current requirements in the CPT code library and with the CMS Fee Schedule Look-Up Tool before billing.
More Devices
Often Deployed Alongside
One patient can carry several devices. All of them report into a single dashboard and a single monthly billing record.
Blood Pressure Monitors
Cellular-connected hypertension monitoring with three cuff sizes and one-touch operation.
RPM · 99454 View device
Glucometers
Cellular-connected diabetes monitoring with results in seconds and no app to install.
RPM · 99454 View device
Continuous Glucose Monitors
Continuous glucose curves, time-in-range reporting and nocturnal low alerts.
CGM · 95249–51 View device
FAQ
Frequently Asked Questions
How is adherence actually measured?
The sensor records dose-access events with timestamps and transmits them over its cellular connection. That produces an objective record of when medication was accessed, rather than relying on the patient to remember and report accurately at the next visit.
Is medication adherence billed under RPM or RTM?
RTM. Remote therapeutic monitoring covers non-physiologic data including medication adherence and response to therapy, supported by the setup code 98975 and the management codes 98980 and 98981. See our RTM page for the full requirements.
How does this differ from Medication Therapy Management?
Adherence sensors tell you whether doses were taken. MTM is the pharmacist-led review that works out why they were not — cost, side effects, complexity, confusion — and fixes the regimen. They are complementary, and programs that run both tend to move adherence furthest.
Will patients accept being monitored this way?
Adherence monitoring works best when it is framed as support rather than surveillance, and introduced during enrollment alongside the rest of the program. In practice, patients who are struggling with a complex regimen often welcome the outreach that a missed-dose alert triggers.
Can adherence data be combined with vitals?
Yes — that is where it earns its value. When a blood pressure trend will not improve, being able to check the adherence record for the same patient in the same view separates a regimen problem from an adherence problem immediately.
Try It First
See the Medication Adherence Sensor in Your Own Workflow
- We ship a device so you can evaluate it before committing
- See how readings arrive, alert and accumulate toward a billable month
- Device procurement, configuration, shipping and patient support included
- Most practices are live in about 30 days with no IT team required
Schedule a Demo
HIPAA Compliant • SOC 2 Certified • No long-term contracts
sales@healtharc.io • +1-201-885-5571
sales@healtharc.io • +1-201-885-5571
How can HealthArc help you?
Interested in a demo or just general questions? Fill out the form below and a representative will respond shortly!
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