Improve glucose control, reduce complications, and enhance reimbursement with integrated RPM, CCM, and care coordination programs.
CARE MANAGEMENT FOR DIABETES
Remote Monitoring & Care Management for Diabetes Patients
CHALLENGES WE SOLVE
Challenges in Managing Diabetes
Diabetes requires consistent monitoring and lifestyle management, yet many patients struggle with glucose control and medication adherence. Uncontrolled diabetes increases the risk of complications including heart disease, kidney failure, blindness, and amputations, making proactive remote care essential.
Poor Glucose Control
Many diabetes patients struggle to maintain target A1C levels, leading to increased risk of complications and hospitalizations.
Infrequent Glucose Monitoring
Without regular at-home glucose tracking, dangerous highs and lows go unnoticed, delaying timely intervention.
Medication Non-Adherence
Complex insulin and medication regimens lead to missed doses, resulting in poor glycemic control and complications.
Limited Staff for Follow-Ups
Care teams often lack time for consistent monthly check-ins, impacting patient engagement and care continuity.
Lifestyle Management Gaps
Patients struggle with diet, exercise, and weight management without ongoing support and coaching.
Missed Reimbursement Opportunities
Improper documentation or underutilized RPM and CCM programs result in lost revenue for practices.
OUR PROGRAMS
Our Diabetes-Focused Care Programs
Our diabetes-focused care programs combine Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and medication support to help practices proactively manage blood glucose levels, improve patient adherence, reduce complications, and enhance overall outcomes. By leveraging real-time data, structured care coordination, and personalized treatment plans, we enable early intervention and continuous patient engagement. Our approach supports better glycemic control, minimizes the risk of hospitalizations, and optimizes reimbursement through a comprehensive, value-based care model designed specifically for diabetes management.
Remote Patient Monitoring (RPM)
Remote Patient Monitoring (RPM) enables continuous tracking of patients’ blood glucose levels outside the clinical setting, providing providers with real-time visibility into daily readings, patterns, and trends. Using cellular-enabled glucose devices and connected health tools, endocrinology and primary care teams can monitor patient data seamlessly without requiring frequent in-person visits. This allows early identification of abnormal glucose fluctuations, including hyperglycemia or hypoglycemia, enabling timely clinical intervention before complications arise. RPM also supports tracking of related metrics such as activity levels, weight, and lifestyle behaviors. By promoting proactive care and continuous engagement, RPM improves glycemic control, reduces hospitalizations, and empowers patients to take an active role in managing their diabetes effectively.
Chronic Care Management (CCM)
Chronic Care Management (CCM) provides comprehensive, coordinated care for patients living with diabetes and additional comorbidities such as hypertension, obesity, or cardiovascular disease. This program focuses on long-term disease management through structured monthly outreach, personalized care plans, and continuous monitoring. Care teams conduct routine check-ins to assess blood glucose control, review medications, and address patient concerns. Medication reconciliation ensures safe and effective treatment, while patient education supports better lifestyle choices related to diet, exercise, and medication adherence. CCM fosters strong communication between patients and providers, ensuring continuity of care. By taking a proactive and structured approach, CCM improves health outcomes, enhances quality of life, and significantly reduces emergency visits and hospital admissions.
Principal Care Management (PCM)
Principal Care Management (PCM) is designed for patients with complex or high-risk diabetes that requires focused and intensive management, such as individuals on insulin therapy or those with poorly controlled blood sugar levels. This program delivers personalized, condition-specific care plans that include insulin titration, continuous glucose monitoring, and frequent follow-ups. Providers maintain close communication with patients to monitor progress, adjust therapies, and address challenges such as medication adherence or lifestyle barriers. PCM ensures that high-risk patients receive the dedicated attention needed to stabilize their condition and prevent complications. By offering targeted and high-touch care, PCM improves glycemic control, reduces risks, and enhances overall patient outcomes.
Behavioral Health Integration (BHI)
Behavioral Health Integration (BHI) addresses the emotional and psychological challenges that often accompany diabetes, including diabetes distress, burnout, anxiety, and depression. Managing a chronic condition can be overwhelming, and mental health plays a significant role in treatment adherence and overall outcomes. BHI integrates mental health services into the patient’s care plan, ensuring coordination between primary care providers, endocrinologists, and behavioral health specialists. Through regular screenings, counseling, and personalized support, patients receive comprehensive care that addresses both physical and emotional needs. This holistic approach improves coping strategies, enhances adherence to treatment plans, and leads to better overall health outcomes and quality of life.
Medication Therapy Management (MTM)
Medication Therapy Management (MTM) focuses on optimizing medication use for patients with diabetes, who often require complex treatment regimens involving insulin, oral medications, and other therapies. This program includes comprehensive medication reviews to identify potential drug interactions, dosing errors, or gaps in therapy. Providers work closely with patients to ensure proper medication use, manage side effects, and improve adherence. Education is a key component, helping patients understand how their medications work and how to use them effectively. Ongoing monitoring allows for timely adjustments to treatment plans, ensuring optimal glycemic control. MTM improves patient safety, enhances treatment effectiveness, and supports better long-term diabetes management outcomes.
CONDITIONS WE SUPPORT
Remote Patient Monitoring & Care Management Solutions for Specialties
Our integrated remote care solutions are designed to support diverse medical specialties with condition-specific workflows, proactive monitoring, and value-based care programs tailored to their unique patient populations.
78M+ Americans affected
Primary Care
Comprehensive chronic disease management and preventive care programs that enhance continuity of care and improve long-term patient outcomes.
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6.5M Americans affected
Cardiology
Continuous monitoring and coordinating care solutions for heart conditions, reducing readmissions and improving cardiovascular health.
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18M+ Americans affected
Nephrology
Specialized remote monitoring for chronic kidney disease, hypertension, and dialysis patients to support early intervention and disease stabilization.
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5M+ Americans affected
Endocrinology
Data-driven management of diabetes, thyroid disorders, and metabolic conditions with structured remote monitoring and care coordination.
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805K+ annual events
Pulmonology
Remote monitoring programs for COPD, asthma, and chronic respiratory diseases to improve symptom control and prevent exacerbations.
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50M Americans affected
Pain Management
Chronic pain monitoring and personalized treatment support to improve patient outcomes and quality of life.
Read More →
TECHNOLOGY
Devices & Technology for Diabetes Monitoring
Our diabetes monitoring devices and technology enable accurate, real-time glucose tracking from the comfort of a patient’s home. With cellular-enabled glucose meters, automated alerts, secure data transmission, and seamless EHR integration, care teams can proactively manage high-risk patients, detect abnormalities early, and ensure compliant documentation for reimbursement.
Cellular Blood Pressure Monitors
Automatic syncing with accurate readings and irregular heartbeat detection.
Weight Scales for CHF Monitoring
Daily weight tracking with fluid retention alerts for heart failure patients.
Pulse Oximeters
Oxygen saturation monitoring with respiratory trend analysis.
ECG-Enabled Devices
Single-lead ECG for arrhythmia detection and atrial fibrillation screening.
Real-time Dashboards
Comprehensive views for cardiologists with patient status at a glance.
EHR & EMR Integrations
Seamless connectivity with Epic, Cerner, Allscripts, and more.
Automated Alerts
Smart escalation workflows based on customizable thresholds.
HIPAA-Compliant Platform
Enterprise-grade security with end-to-end encryption.
BENEFITS
Clinical & Financial Benefits
Our solutions deliver both clinical and financial value by improving patient outcomes while strengthening practice performance. Continuous monitoring and proactive care help reduce complications and hospitalizations, while structured documentation enables practices to capture eligible reimbursements.
01
Early Detection
Identify cardiac deterioration before it becomes critical.
02
Reduced Readmissions
Fewer ER visits and hospital readmissions through proactive care.
03
Better Adherence
Improved long-term patient medication and lifestyle adherence.
01
Increased Revenue
Generate recurring revenue through reimbursable monitoring programs.
02
Lower Operational Costs
Reduce staffing burden with automated workflows and alerts.
03
Improved ROI
Maximize reimbursement opportunities with efficient care delivery.
Calculate Your Revenue Potential
See how much additional revenue your practice could generate with HealthArc’s remote care programs.
- RPM: $120-150 per patient/month
- CCM: $100-150 per patient/month
- PCM: $100-150 per patient/month
WHY HEALTHARC
Why Choose HealthArc for Diabetes Management?
HealthArc provides a comprehensive, diabetes-focused remote care solution that combines advanced RPM technology, structured care management, and seamless EHR integration. Our platform enables proactive glucose control, automated alerts, and CMS-aligned documentation.
100k
Hypertension Practices
2M+
Patient Interactions
98%
Client Retention
4.9/5
Customer Rating
Diabetes-Specific Workflows
Customized monitoring for structured glucose tracking
and proactive intervention.
Automated Escalation Protocols
Smart alert systems automatically flag abnormal readings and trigger timely outreach, ensuring rapid response to high-risk blood pressure events.
Dedicated Care Coordination Support
Experienced care coordinators manage patient follow-ups, engagement, and documentation, reducing staff burden while improving care continuity.
CMS-Aligned Documentation
Built-in workflows and reporting tools support accurate time tracking and compliant documentation for RPM, CCM, and related billing codes.
Scalable Platform for Growing Practices
Flexible, cloud-based infrastructure allows practices to expand remote care programs efficiently without disrupting existing clinical operations.
TESTIMONIALS
What Our Clients Say About HealthArc’s
Trusted by healthcare providers across the country. Here’s what our clients say about working with HealthArc.
Zac C
15:24 25 Feb 26
Great company to work with. There technology is amazing big but even more importantly their customer service team has been tremendous. Highly recommend!
Ivy Villanueva
22:21 29 Jan 26
From the onset of the onboarding the people from HealthArc Daniela has been great even now Juvelin is very very good on follow ups and assistance. As for the system, it is very user friendly and easy to navigate.
Joyce Nader
17:21 27 Jan 26
Anku is awesome! He helps our office out so much!
Marc Contreras
16:58 27 Jan 26
Excellent Customer Service. Awesome Platform.
Colleen R
18:41 26 Jan 26
I love the HA product and team. They are ahead of industry changes, open to feedback and extremely responsive. My account managers, Nishjeet Bakshi and Anku Sharma, were a pleasure to work with. Each week, I looked forward to seeing them and discussing pleasantries as well as needs and statuses. They worked very well as a team making sure all emails, calls and meetings were covered. They were both superb at response time, accountability and escalation. Their product knowledge and appreciation of how the UI would effect my business has lead to my belief that they are the most effective customer service personnel that I have encountered in my long career. I believe that the HA software will continue to evolve in a client centric fashion due to Nishjeet and Anku's ability to translate customer needs to enhancements. I highly recommend HealthArc.
Ben Anderson
20:46 23 Jan 26
We have partnered with HealthArc for over two years and the experience has been excellent. Their team demonstrates strong expertise, attention to detail, and a genuine commitment to client success. Unlike many technology vendors, HealthArc does not oversell— they consistently deliver and exceed expectations. We highly value the partnership and would recommend HealthArc without hesitation.
Stacy Ems
16:31 20 Jan 26
I highly recommend this company!! I have personally been working with this company for several years with two different practices. I have personally been able to watch this company grow and excel in the best way. They truly care about their clients and patients. They are always available for my team 24/7. Their portal is so user friendly, You will not be disappointed with this company! i highly recommend!
Papa Lourds
16:49 15 Jan 26
I have the best team in HealthArc!!! Ayush and Nishjeet are not just doing their jobs, they go above and beyond to help us grow our startup care management business, they work tirelessly to ensure the whole team is getting supported!!! This is a dream team.
Lavance Northington
18:33 30 Sep 25
From the very beginning, HealthArc has been a great technology partner. They have been very accommodating in making sure their technology complements our clinical workflows. Their account management team is attentive, detailed and proactive in addressing any issues that may arise. I look forward to growing the relationship.
Stacy Ramirez
17:43 30 Sep 25
HealthArc has been great to work with! The customer service team is very responsive and they are always willing to help.
Provider Services
13:14 19 Sep 25
We have been using HealthArc for quite some time and it has greatly streamlined how we manage Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) programs. The platform is intuitive and easy for our team to navigate, which has improved efficiency and reduced administrative workload. Their support team is consistently responsive and helpful whenever assistance is needed.
Overall, HealthArc has been a valuable tool in ensuring smooth and effective program management.
Overall, HealthArc has been a valuable tool in ensuring smooth and effective program management.
Ron Lobato
21:10 17 Sep 25
HealthArc is easy to implement and begin using. The support staff is proactive and helpful.
Helen Diaz
19:26 17 Sep 25
Our company, PHAI, Inc., started using the Healtharc platform a couple of months ago and the experience has been good so far. The system is easy to use and has been working well for our needs. Whenever we need assistance, the agent assigned to our account is always v helpful and responsive, which makes the process much smoother.
Asil Ansari
15:35 01 Jul 25
Excellent Remote Patient Monitoring Platform!
HealthArc has made managing chronic conditions so much easier. The app is user-friendly, supports Bluetooth and cellular medical devices, and allows secure communication with healthcare providers. I especially appreciate the personalized care plans and daily reminders—it keeps everything on track. Highly recommend for anyone looking for a reliable telehealth solution!
HealthArc has made managing chronic conditions so much easier. The app is user-friendly, supports Bluetooth and cellular medical devices, and allows secure communication with healthcare providers. I especially appreciate the personalized care plans and daily reminders—it keeps everything on track. Highly recommend for anyone looking for a reliable telehealth solution!
HOW IT WORKS
Simple 3-Step Implementation
Get started in days, not months. Our implementation team guides you through every step.
01
Enroll Cardiology Patients
Identify eligible patients and onboard them easily with our streamlined enrollment process.
- Eligibility screening tools
- Automated consent collection
- Device shipping & setup
- Patient app onboarding
02
Monitor & Engage
Continuous monitoring with proactive outreach based on real-time patient data.
- Automated vitals collection
- Smart alert thresholds
- Care team notifications
- Patient engagement tools
03
Report & Reimburse
Automated documentation for billing and compliance with audit-ready reports.
- Time tracking per encounter
- Auto-generated care plans
- Billing code suggestions
- Audit-ready documentation
COMPLIANCE & SECURITY
Enterprise-Grade Security & Compliance
Your patient data is protected with the highest security standards. We’re compliant with all major healthcare regulations.
HIPAA-Compliant Infrastructure
End-to-end encryption, access controls, and audit trails meet all HIPAA requirements.
CMS-Aligned Workflows
Built-in workflows that follow CMS guidelines for RPM, CCM, PCM, and TCM programs.
Documentation Support
Automated documentation for billing codes with time tracking and encounter notes.
Audit-Ready Reports
Generate comprehensive reports for audits with complete patient interaction history.
Certifications & Compliance:
HIPAA
Compliant
SOC 2
Type II
256-bit
Encryption
HITRUST
Certified
Supported Billing Codes
Remote monitoring
Care coordination
Principal care
Transitional care
Frequently Asked Questions
Everything you need to know about our diabetes remote care solutions
Which diabetes patients qualify for RPM?
Patients with Type 1 or Type 2 diabetes, especially those on insulin, with uncontrolled A1C (>9%), or with frequent hypoglycemic events qualify for RPM. Patients with diabetes and comorbidities qualify for CCM.
How often should glucose be monitored remotely?
Frequency depends on patient needs. Insulin-dependent patients typically monitor 2–4 times daily, while others may monitor once daily or a few times per week. Our platform captures all readings automatically.
Can this integrate with our existing EHR?
Yes, HealthArc integrates with all major EHR systems including Epic, Cerner, Allscripts, Athenahealth, and more. Patient data flows seamlessly between platforms.
What CPT codes are applicable?
Applicable codes include RPM (99453–99458), CCM (99490–99491), PCM (99424–99427), TCM (99495–99496), and RTM (98975–98980). Our platform automates documentation for these codes.
Do patients need technical experience to use RPM devices?
No. Our cellular-enabled devices are pre-configured and require no smartphone, WiFi, or technical knowledge. Patients simply take readings and data transmits automatically.
How does remote monitoring improve diabetes outcomes?
Continuous monitoring reveals glucose patterns invisible in periodic visits, enabling precise medication adjustments. Real-time alerts catch dangerous highs and lows for immediate intervention.
Is patient data secure and HIPAA compliant?
Yes. We use 256-bit encryption, SOC 2 Type II certification, and HITRUST certification. All data is protected with enterprise-grade security.
How long does it take to implement a diabetes RPM program?
Most practices are fully operational within 2–3 weeks, including EHR integration, staff training, and patient enrollment.
Transform Diabetes Care with Remote Monitoring
Join 500+ practices already using HealthArc to improve patient outcomes and maximize reimbursements.
40%
Reduction in readmissions
$500K+
Average annual revenue
98%
Patient satisfaction
2-3
Weeks to implement
How can HealthArc help you?
Interested in a demo or just general questions? Fill out the form below and a representative will respond shortly!
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