Remote Patient Monitoring & Care Management Solutions for Primary Care Practices
PRIMARY CARE REMOTE CARE SOLUTIONS
Remote care that feels personal
99%
Uptime
98K+
Patients
24/7
Support
CHALLENGES WE SOLVE
Primary care practices face complex challenges
Primary care practices face complex challenges managing diverse patient populations with multiple chronic conditions who require continuous monitoring, preventive care, and coordinated management. From reducing emergency visits to improving medication adherence and meeting value-based care requirements, primary care physicians must balance comprehensive care delivery with operational efficiency in an increasingly complex healthcare environment.
Fragmented patient care coordination
Patients with multiple conditions struggle to coordinate care across specialists.
High patient volume with limited time
Providers face increasing patient loads with decreasing appointment times.
Chronic disease management gaps
Patients with diabetes, hypertension, and obesity need continuous monitoring.
Missed preventive care opportunities
Practices struggle to track and deliver timely preventive screenings.
Limited staff for patient outreach
Care teams are stretched thin, making proactive follow-up difficult.
OUR PROGRAMS
Our Primary Care-Focused Care Programs
Our primary care-focused programs are designed to support patients through continuous monitoring, proactive care coordination, and structured chronic disease management. By combining RPM, CCM, PCM, RTM, BHI, and MTM, we help primary care practices improve outcomes, enhance preventive care, and optimize reimbursement while delivering patient-centered, value-based care.
Remote Patient Monitoring (RPM)
Remote Patient Monitoring (RPM) enables continuous tracking of key health metrics such as blood pressure, blood glucose, weight, and oxygen saturation. Patient data is transmitted in real time, giving providers immediate visibility into health status and trends. Automated alerts for abnormal readings allow timely intervention, helping prevent complications and hospitalizations.
Chronic Care Management (CCM)
Chronic Care Management (CCM) provides comprehensive care coordination for patients with multiple chronic conditions. It includes structured monthly outreach, medication reconciliation, and personalized care planning to improve outcomes and reduce hospitalizations.
Principal Care Management (PCM)
Principal Care Management (PCM) focuses on patients with a single high-risk condition requiring intensive support. It provides continuous monitoring, personalized care plans, and proactive intervention to improve disease control and outcomes.
Remote Therapeutic Monitoring (RTM)
Remote Therapeutic Monitoring (RTM) tracks patient-reported outcomes and therapy adherence, enabling providers to monitor progress, adjust treatments, and improve engagement between visits.
Behavioral Health Integration (BHI)
Behavioral Health Integration (BHI) connects mental health services with primary care to provide coordinated, whole-person care and improve outcomes for behavioral health conditions.
Medication Therapy Management (MTM)
Medication Therapy Management (MTM) optimizes medication use through reviews, adherence support, and patient education to improve safety and treatment outcomes.
CONDITIONS WE SUPPORT
Common primary care conditions we support
We support primary care practices in managing a wide range of acute and chronic conditions through continuous monitoring and coordinated care. Our programs are designed to improve outcomes for patients with hypertension, diabetes, obesity, asthma, COPD, and preventive care needs.
78M+ Americans affected
Hypertension
Continuous blood pressure monitoring with automated alerts for dangerous spikes or drops.
Read More →
37M+ Americans affected
Type 2 Diabetes
Daily glucose monitoring with trend analysis and medication adjustment support.
Read More →
42% of American adults
Obesity & Weight Management
Regular weight tracking with lifestyle coaching and behavioral support.
Read More →
25M+ Americans affected
Asthma
Peak flow monitoring with trigger identification and medication adherence tracking.
Read More →
16M+ Americans diagnosed
All patient populations
Preventive Care
Automated screening reminders and wellness coaching for healthy populations.
Read More →
TECHNOLOGY
Primary Care RPM Devices & Platform
Our primary care RPM devices and platform enable real-time monitoring of vital health metrics such as blood pressure, blood glucose, weight, and oxygen levels. With seamless EHR integration, automated alerts, and HIPAA-compliant dashboards, primary care teams can proactively manage high-risk patients while streamlining documentation and reimbursement workflows.
Cellular Blood Pressure Monitors
Automatic syncing with accurate readings and irregular heartbeat detection.
Weight Scales for CHF Monitoring
Daily weight tracking with fluid retention alerts for heart failure patients.
Pulse Oximeters
Oxygen saturation monitoring with respiratory trend analysis.
ECG-Enabled Devices
Single-lead ECG for arrhythmia detection and atrial fibrillation screening.
Real-time Dashboards
Comprehensive views for cardiologists with patient status at a glance.
EHR & EMR Integrations
Seamless connectivity with Epic, Cerner, Allscripts, and more.
Automated Alerts
Smart escalation workflows based on customizable thresholds.
HIPAA-Compliant Platform
Enterprise-grade security with end-to-end encryption.
BENEFITS
Clinical & Financial Benefits
Our primary care solutions deliver measurable clinical and financial benefits by improving patient outcomes while optimizing practice revenue. Through continuous monitoring and proactive care management, practices can reduce emergency visits, enhance patient adherence, and capture eligible reimbursements.
01
Early Detection
Identify cardiac deterioration before it becomes critical.
02
Reduced Readmissions
Fewer ER visits and hospital readmissions through proactive care.
03
Better Adherence
Improved long-term patient medication and lifestyle adherence.
01
Increased Revenue
Generate recurring revenue through reimbursable monitoring programs.
02
Lower Operational Costs
Reduce staffing burden with automated workflows and alerts.
03
Improved ROI
Maximize reimbursement opportunities with efficient care delivery.
Calculate Your Revenue Potential
See how much additional revenue your practice could generate with HealthArc’s remote care programs.
- RPM: $120-150 per patient/month
- CCM: $100-150 per patient/month
- PCM: $100-150 per patient/month
WHY HEALTHARC
Why Choose HealthArc for Primary Care?
HealthArc delivers a comprehensive, primary care-focused remote care solution designed to improve outcomes and simplify operations. Our platform combines advanced RPM technology, structured care management programs, and seamless EHR integration to support patients across the continuum of care.
100k
Cardiology Practices
2M+
Patient Interactions
98%
Client Retention
4.9/5
Customer Rating
Primary Care Workflows
Pre-built protocols for common primary care
conditions.
End-to-End Care Management
From patient enrollment to billing submission, everything in one platform.
White-Label Ready
Brand the platform as your own with custom logos, colors, and patient communications.
Dedicated Care Coordinators
Optional clinical support team to augment your staff and handle patient outreach.
Proven Experience
Trusted by 500+ cardiology practices with millions of patient interactions.
TESTIMONIALS
What Our Clients Say About HealthArc’s
Trusted by healthcare providers across the country. Here’s what our clients say about working with HealthArc.
Zac C
15:24 25 Feb 26
Great company to work with. There technology is amazing big but even more importantly their customer service team has been tremendous. Highly recommend!
Ivy Villanueva
22:21 29 Jan 26
From the onset of the onboarding the people from HealthArc Daniela has been great even now Juvelin is very very good on follow ups and assistance. As for the system, it is very user friendly and easy to navigate.
Joyce Nader
17:21 27 Jan 26
Anku is awesome! He helps our office out so much!
Marc Contreras
16:58 27 Jan 26
Excellent Customer Service. Awesome Platform.
Colleen R
18:41 26 Jan 26
I love the HA product and team. They are ahead of industry changes, open to feedback and extremely responsive. My account managers, Nishjeet Bakshi and Anku Sharma, were a pleasure to work with. Each week, I looked forward to seeing them and discussing pleasantries as well as needs and statuses. They worked very well as a team making sure all emails, calls and meetings were covered. They were both superb at response time, accountability and escalation. Their product knowledge and appreciation of how the UI would effect my business has lead to my belief that they are the most effective customer service personnel that I have encountered in my long career. I believe that the HA software will continue to evolve in a client centric fashion due to Nishjeet and Anku's ability to translate customer needs to enhancements. I highly recommend HealthArc.
Ben Anderson
20:46 23 Jan 26
We have partnered with HealthArc for over two years and the experience has been excellent. Their team demonstrates strong expertise, attention to detail, and a genuine commitment to client success. Unlike many technology vendors, HealthArc does not oversell— they consistently deliver and exceed expectations. We highly value the partnership and would recommend HealthArc without hesitation.
Stacy Ems
16:31 20 Jan 26
I highly recommend this company!! I have personally been working with this company for several years with two different practices. I have personally been able to watch this company grow and excel in the best way. They truly care about their clients and patients. They are always available for my team 24/7. Their portal is so user friendly, You will not be disappointed with this company! i highly recommend!
Papa Lourds
16:49 15 Jan 26
I have the best team in HealthArc!!! Ayush and Nishjeet are not just doing their jobs, they go above and beyond to help us grow our startup care management business, they work tirelessly to ensure the whole team is getting supported!!! This is a dream team.
Lavance Northington
18:33 30 Sep 25
From the very beginning, HealthArc has been a great technology partner. They have been very accommodating in making sure their technology complements our clinical workflows. Their account management team is attentive, detailed and proactive in addressing any issues that may arise. I look forward to growing the relationship.
Stacy Ramirez
17:43 30 Sep 25
HealthArc has been great to work with! The customer service team is very responsive and they are always willing to help.
Provider Services
13:14 19 Sep 25
We have been using HealthArc for quite some time and it has greatly streamlined how we manage Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM) programs. The platform is intuitive and easy for our team to navigate, which has improved efficiency and reduced administrative workload. Their support team is consistently responsive and helpful whenever assistance is needed.
Overall, HealthArc has been a valuable tool in ensuring smooth and effective program management.
Overall, HealthArc has been a valuable tool in ensuring smooth and effective program management.
Ron Lobato
21:10 17 Sep 25
HealthArc is easy to implement and begin using. The support staff is proactive and helpful.
Helen Diaz
19:26 17 Sep 25
Our company, PHAI, Inc., started using the Healtharc platform a couple of months ago and the experience has been good so far. The system is easy to use and has been working well for our needs. Whenever we need assistance, the agent assigned to our account is always v helpful and responsive, which makes the process much smoother.
Asil Ansari
15:35 01 Jul 25
Excellent Remote Patient Monitoring Platform!
HealthArc has made managing chronic conditions so much easier. The app is user-friendly, supports Bluetooth and cellular medical devices, and allows secure communication with healthcare providers. I especially appreciate the personalized care plans and daily reminders—it keeps everything on track. Highly recommend for anyone looking for a reliable telehealth solution!
HealthArc has made managing chronic conditions so much easier. The app is user-friendly, supports Bluetooth and cellular medical devices, and allows secure communication with healthcare providers. I especially appreciate the personalized care plans and daily reminders—it keeps everything on track. Highly recommend for anyone looking for a reliable telehealth solution!
HOW IT WORKS
Simple 3-Step Implementation
Get started in days, not months. Our implementation team guides you through every step.
01
Enroll Cardiology Patients
Identify eligible patients and onboard them easily with our streamlined enrollment process.
- Eligibility screening tools
- Automated consent collection
- Device shipping & setup
- Patient app onboarding
02
Monitor & Engage
Continuous monitoring with proactive outreach based on real-time patient data.
- Automated vitals collection
- Smart alert thresholds
- Care team notifications
- Patient engagement tools
03
Report & Reimburse
Automated documentation for billing and compliance with audit-ready reports.
- Time tracking per encounter
- Auto-generated care plans
- Billing code suggestions
- Audit-ready documentation
COMPLIANCE & SECURITY
Enterprise-Grade Security & Compliance
Your patient data is protected with the highest security standards. We’re compliant with all major healthcare regulations.
HIPAA-Compliant Infrastructure
End-to-end encryption, access controls, and audit trails meet all HIPAA requirements.
CMS-Aligned Workflows
Built-in workflows that follow CMS guidelines for RPM, CCM, PCM, and TCM programs.
Documentation Support
Automated documentation for billing codes with time tracking and encounter notes.
Audit-Ready Reports
Generate comprehensive reports for audits with complete patient interaction history.
Certifications & Compliance:
HIPAA
Compliant
SOC 2
Type II
256-bit
Encryption
HITRUST
Certified
Supported Billing Codes
Remote monitoring
Care coordination
Principal care
Transitional care
Frequently Asked Questions
Everything you need to know about our primary care remote care solutions.
Which primary care patients qualify for RPM and CCM?
Patients with two or more chronic conditions expected to last at least 12 months qualify for CCM. RPM requires patients with conditions that can be monitored remotely, such as hypertension, diabetes, or obesity. Our team helps identify eligible patients and handles enrollment.
What devices are best for diabetes monitoring?
We recommend cellular-connected glucose meters for diabetic patients, combined with blood pressure monitors and digital scales. All devices transmit data automatically, requiring no smartphone or WiFi from patients.
How does RPM reduce emergency visits?
Continuous monitoring allows early detection of deteriorating health, enabling proactive intervention before conditions worsen. Automated alerts notify care teams of concerning trends, allowing timely outreach and medication adjustments.
Can this integrate with our EHR?
Yes, HealthArc integrates with all major EHR systems including Epic, Cerner, Allscripts, and Athenahealth. Patient data flows seamlessly between platforms, eliminating duplicate documentation.
How long does implementation take?
Most practices are fully operational within 2-3 weeks. This includes EHR integration, staff training, patient identification, and device setup. Our implementation team guides you through every step.
What kind of support do you provide?
We provide 24/7 technical support, dedicated account management, clinical workflow consultation, and optional care coordination services. Our team is always available to ensure your success.
How do you handle patient onboarding?
We handle the entire onboarding process including device shipping, patient education, and technical setup. Patients receive pre-configured devices with simple instructions, and our support team is available for any questions.
Transform Primary Care with Remote Monitoring
Join 500+ primary care practices already using HealthArc to improve patient outcomes and maximize reimbursements.
40%
Reduction in readmissions
$500K+
Average annual revenue
98%
Patient satisfaction
2-3
Weeks to implement
How can HealthArc help you?
Interested in a demo or just general questions? Fill out the form below and a representative will respond shortly!
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