CoachCare is a well-executed RPM platform with strong patient engagement roots. But it centers on remote monitoring. HealthArc gives you the full care-management stack — nine reimbursable programs on one login — plus device freedom and a provider-owned model for the proposed CMS 2027 rule.
If you want to consolidate more than RPM onto one platform, HealthArc is the broader fit.
CoachCare is a remote patient monitoring platform, with roots in virtual health and weight-management programs, offering RPM workflows, patient engagement tools and connected devices.
For organizations focused on a polished RPM and engagement experience, CoachCare is a capable, purpose-built option.
Practices focused primarily on remote monitoring and patient engagement.
CoachCare is RPM-focused. HealthArc runs RPM, RTM, CCM, TCM, PCM, BHI, APCM, MTM, PIN on one login, so you capture more reimbursable care from the same panel.
Keep compatible hardware you already deployed. HealthArc supports 40+ connected devices with no lock-in.
Automatic CPT time-tracking and audit-ready records across all nine programs.
CoachCare’s exposure to the proposed CY2027 rule depends on how you staff monitoring; the proposal’s restriction on non-employed clinical staff time affects any program relying on outside staff, and device-supply cuts pressure device-centric RPM. It’s a proposal with an open comment period, not final. HealthArc supports a provider-owned, own-staff model and device flexibility.
These are proposals in the CY2027 Physician Fee Schedule, not final policy — the public comment period is open and the final rule is expected later in 2026. Read our full CMS 2027 breakdown →
| Capability | HealthArc | CoachCare |
|---|---|---|
| Programs on one platform | RPM, RTM, CCM, TCM, PCM, BHI, APCM, MTM, PIN | RPM-focused (± CCM) |
| Device choice | Device-agnostic · 40+ devices · keep yours | Connected-device program |
| Monitoring model | SaaS, co-managed or managed — provider-owned option | RPM platform |
| Proposed CY2027 readiness | Own-staff / provider-owned model available | Depends on staffing model |
| Best-fit customer | Practices & systems of any size | RPM-focused organizations |
| Time to launch | ~30 days · no IT team required | Standard onboarding |
| Billing | Automated CPT tracking across 9 programs | RPM billing support |
| Migration support | White-glove data, device & billing migration | Varies by contract |
We review your current vendor, contract timing, device inventory and patient panel, then map a switch plan and revenue projection — no cost, no commitment.
We export and map your patient roster, historical readings, consents and billing history, and confirm which of your existing devices carry over.
Patients keep transmitting throughout the transition. Batch re-consent and EHR (HL7 FHIR) integration are handled in parallel — no monitoring gap.
Your team trains in a few hours, enrollment moves over, and CMS-aligned billing documentation continues without interrupting cash flow.
Yes — especially if you want more than RPM. HealthArc runs nine CMS-reimbursable programs on one login, is device-agnostic, automates CPT billing across all of them, and offers a provider-owned monitoring model for the proposed CMS 2027 rule.
Yes. We run a zero-gap cutover: patients keep transmitting while we migrate your roster, historical readings, consents, care plans and billing history via a structured HL7 FHIR import.
Usually not. HealthArc is device-agnostic across 40+ devices, so compatible hardware typically carries over. We confirm compatibility during your free migration assessment.
The proposal restricts counting RPM/RTM time to staff employed by the billing practice and reduces device-supply payments. It’s a proposal with an open comment period, not final. HealthArc’s provider-owned model and device flexibility are built for it.
Most practices go live within about 30 days with no IT team required.
See how HealthArc compares to CoachCare on your own numbers — and get a free, no-commitment migration plan and revenue projection on a single call.
Comparison based on publicly available information about CoachCare as of 2026 and HealthArc’s own capabilities; vendor features and pricing change over time — verify current details with each vendor. CoachCare is a trademark of its respective owner and is referenced here for comparison purposes only. CMS CY2027 references describe a proposed rule that is not final.