ThoroughCare is well-regarded care-management and care-plan software that your team staffs — but it doesn’t fulfill devices or run the monitoring for you. HealthArc is a full-stack platform: it adds connected-device fulfillment, monitoring workflows and automated billing on top of the care-plan layer, across nine programs.
If you like owning the clinical work but want devices, monitoring and billing handled in one place, HealthArc is the more complete platform.
ThoroughCare is care-coordination and care-plan software supporting programs like chronic care management, remote patient monitoring documentation, and behavioral health integration. Practices staff the clinical work themselves; ThoroughCare provides the structured software layer.
Its strength is a clean, guided care-plan and documentation workflow — a good fit for organizations that already have the staff and devices and want software to structure the programs.
Organizations that staff care management themselves and want structured care-plan software.
ThoroughCare doesn’t fulfill hardware. HealthArc is device-agnostic across 40+ devices and handles fulfillment — no separate vendor to manage.
HealthArc adds real-time monitoring workflows and alerting on top of the care-plan layer, so the whole program lives in one place.
Run RPM, RTM, CCM, TCM, PCM, BHI, APCM, MTM, PIN with automated CPT billing — instead of stitching software, devices and monitoring together.
Because ThoroughCare’s model is provider-run, it’s relatively insulated from the proposed CY2027 rule’s staffing restriction — that part is actually aligned with where the rule points. The bigger gap is operational: you still source devices and run monitoring separately. HealthArc keeps the provider-owned advantage and adds device fulfillment, monitoring and automated billing in one platform. (CY2027 remains a proposed rule, not final.)
These are proposals in the CY2027 Physician Fee Schedule, not final policy — the public comment period is open and the final rule is expected later in 2026. Read our full CMS 2027 breakdown →
| Capability | HealthArc | ThoroughCare |
|---|---|---|
| Programs on one platform | RPM, RTM, CCM, TCM, PCM, BHI, APCM, MTM, PIN | Care-plan software (CCM, RPM docs, BHI) |
| Device fulfillment | Device-agnostic · 40+ devices · included | Sourced separately |
| Monitoring | Built-in monitoring & alerting | Documentation software |
| Monitoring model | SaaS, co-managed or managed — provider-owned option | Provider-run software |
| Proposed CY2027 readiness | Own-staff model available | Provider-run (aligned) · devices sourced apart |
| Time to launch | ~30 days · no IT team required | Software setup |
| Billing | Automated CPT tracking · audit-ready records | Documentation & billing support |
| Migration support | White-glove data, device & billing migration | Varies by contract |
We review your current vendor, contract timing, device inventory and patient panel, then map a switch plan and revenue projection — no cost, no commitment.
We export and map your patient roster, historical readings, consents and billing history, and confirm which of your existing devices carry over.
Patients keep transmitting throughout the transition. Batch re-consent and EHR (HL7 FHIR) integration are handled in parallel — no monitoring gap.
Your team trains in a few hours, enrollment moves over, and CMS-aligned billing documentation continues without interrupting cash flow.
Yes — especially if you want devices, monitoring and billing in one platform rather than care-plan software alone. HealthArc runs nine CMS programs on one login, is device-agnostic, and automates CPT billing.
ThoroughCare is provider-run care-plan software without device fulfillment. HealthArc adds connected-device fulfillment (40+ devices), real-time monitoring and alerting, and automated CPT billing across nine programs.
Yes. Our white-glove migration maps your roster, care plans, consents and billing history into HealthArc via a structured HL7 FHIR import.
ThoroughCare’s provider-run model is relatively aligned with the proposed rule’s staffing direction. The proposal (open comment period, not final) also touches device-supply payments — an area where HealthArc’s bundled, device-agnostic approach helps.
Most practices are live within about 30 days with no IT team required.
See how HealthArc compares to ThoroughCare on your own numbers — and get a free, no-commitment migration plan and revenue projection on a single call.
Comparison based on publicly available information about ThoroughCare as of 2026 and HealthArc’s own capabilities; vendor features and pricing change over time — verify current details with each vendor. ThoroughCare is a trademark of its respective owner and is referenced here for comparison purposes only. CMS CY2027 references describe a proposed rule that is not final.