Epic integration

Remote care management for Epic practices

HealthArc runs remote patient monitoring, chronic care management, transitional care and six more CMS programs for health systems and medical groups on Epic. HealthArc connects through SMART on FHIR, and your Epic team authorizes it for your organization.

Book a Demo See the setup guide

Find HealthArc in Epic Showroom

From Epic

Patient demographics
Problem list and diagnoses (ICD-10)
Medications and allergies
Encounters and admission, discharge and transfer events, where configured

Back to the chart

Care-management documentation, where your Epic team enables write-back
Write-back scope agreed during scoping and security review

About the partnership

HealthArc and Epic

Epic is the enterprise EHR used by many health systems, hospitals and large medical groups.

HealthArc integrates with Epic through SMART on FHIR and Epic’s FHIR APIs. Your Epic Technical Coordinator finds HealthArc in Epic Showroom, downloads the HealthArc client record with the Client ID we provide, and approves it for your environment. Each organization approves HealthArc separately.

Page guide

On this page

What the integration does6 things HealthArc handles for you
Programs you can run9 CMS programs on one connection
Epic FAQ5 common questions answered

Setup guideConnect Epic step by stepPrerequisites, data flow, every setup screen All supported EHRs

What it does

What HealthArc does for Epic users

Find eligible patients from the chart

Diagnoses, insurance and visit history from Epic feed HealthArc’s eligibility screening, so your team starts with a list of patients who qualify for CCM, RPM or APCM instead of a manual chart review.

Documentation your providers can see

Monthly care-management summaries and time logs are produced for every enrolled patient. Where your Epic team enables write-back, documentation goes back to the chart; the scope is set during scoping and security review.

Device readings with clinical context

Readings from 40+ connected devices sit next to the patient’s problem list and medications, so a high blood pressure alert is read against the full chart.

Billing-ready records every month

HealthArc tracks time and device days against each CPT and HCPCS code and produces a monthly billing record for every patient and program.

One connection, nine programs

The same connection serves RPM, CCM, APCM, PCM, RTM, BHI, TCM, MTM and PIN. Adding a program later doesn’t mean a new integration project.

HIPAA compliant and SOC 2 compliant

Data moves between Epic and HealthArc under a business associate agreement, encrypted in transit and at rest.

What HealthArc does with that data

Diagnoses, medications and readings from Epic feed HealthArc’s AI-assisted care pathways, which queue the next task for your care team. The medical scribe then drafts the program note and suggests CPT codes for a clinician to review and sign.

How the AI scribe works

Programs

Programs you can run alongside Epic

One Epic connection serves all nine. Most practices start with CCM or RPM and add programs once the first one is running.

9CMS programs

RPMRemote monitoringRemote Patient MonitoringBlood pressure, glucose, weight and SpO2 readings from cellular devices, reviewed by your care team every month.Explore RPM

RTMRemote monitoringRemote Therapeutic MonitoringTherapy adherence and response tracked between visits, for musculoskeletal and respiratory care.Explore RTM

CCMCare managementChronic Care ManagementMonthly care coordination for patients living with two or more chronic conditions.Explore CCM

APCMCare managementAdvanced Primary Care ManagementBundled monthly primary care management, billed by patient complexity instead of minutes.Explore APCM

PCMCare managementPrincipal Care ManagementFocused management of one complex chronic condition, often led by a specialist.Explore PCM

BHICare managementBehavioral Health IntegrationBehavioral health care managed alongside medical care, including the collaborative care model.Explore BHI

TCMTransitions & navigationTransitional Care ManagementContact within two business days of discharge and a timely follow-up visit, so patients don’t bounce back.Explore TCM

MTMTransitions & navigationMedication Therapy ManagementMedication reviews that catch interactions, duplicate therapy and adherence problems.Explore MTM

PINTransitions & navigationPrincipal Illness NavigationA navigator for patients facing a serious, high-risk illness such as cancer.Explore PIN

HealthArc programs by specialty: Hospitals & health systems, ACOs, Cardiology, Nephrology, Endocrinology.

Getting connected

From first call to go-live

1
Practice + HealthArc
Agreements and scoping
We confirm the programs you want to run, the providers and locations involved, and who owns clinical work and billing on your side. The HealthArc agreement and business associate agreement are signed before any data moves. You receive the HealthArc Client ID at this step.
2
Health system
Bring in your Epic team
Contact your organization’s Epic implementation team. They authorize third-party SMART on FHIR applications in your environment.
3
Epic team
Find HealthArc in Epic Showroom
Search Epic Showroom for “HealthArc” or “HealthArc RPM”. If you need more help during implementation, your team can work with Epic through Vendor Services.

Three more steps, plus the full data flow

The Epic setup guide covers prerequisites, every field that moves each way, and who does what.

Read the setup guide

FAQ

Epic and HealthArc: common questions

Does HealthArc integrate with Epic?

Yes. HealthArc integrates with Epic through SMART on FHIR and Epic’s FHIR APIs. Your Epic Technical Coordinator authorizes the HealthArc application for your organization using the HealthArc Client ID.

Is HealthArc in Epic Showroom?

Yes. Your Epic team can search Epic Showroom for “HealthArc” or “HealthArc RPM”.

Which care-management programs can I run with Epic and HealthArc?

All nine programs HealthArc supports: Remote Patient Monitoring, Chronic Care Management, Advanced Primary Care Management, Principal Care Management, Remote Therapeutic Monitoring, Behavioral Health Integration, Transitional Care Management, Medication Therapy Management and Principal Illness Navigation.

Does another organization’s approval of HealthArc apply to us?

No. Each Epic customer authorizes HealthArc in its own Epic environment.

How long does an Epic integration take?

It depends mostly on your Epic team’s security review and configuration schedule. HealthArc’s configuration and testing take days once your Technical Coordinator confirms the application is approved.

Other EHRs