eClinicalWorks integration
Remote care management for eClinicalWorks practices
HealthArc runs remote patient monitoring, chronic care management and seven more CMS programs for practices and health centers on eClinicalWorks. Patient data comes in through eCW’s FHIR APIs, and your care team works from one login.
Connects through eClinicalWorks FHIR APIs
From eClinicalWorks
- Patient demographics and contact details
- Problem list and diagnoses (ICD-10)
- Active medications and allergies
- Appointments and encounters
Back to the chart
- Monthly care-management notes, where your eCW setup allows write-back
- Care plans and care-plan updates, where write-back is enabled
- Write-back scope confirmed in writing during scoping
About the partnership
HealthArc and eClinicalWorks
eClinicalWorks is an ambulatory EHR and practice management system used by independent practices, multi-site groups and community health centers.
HealthArc connects as an eCW Backend Services app. Your eCW administrator turns on FHIR APIs, adds the HealthArc app with an activation code from our team, and activates it once we approve the request. Organizations that need population-level data can add bulk FHIR access using patient groups in eCW.
What it does
What HealthArc does for eClinicalWorks users
Find eligible patients from the chart
Diagnoses, insurance and visit history from eClinicalWorks feed HealthArc’s eligibility screening, so your team starts with a list of patients who qualify for CCM, RPM or APCM instead of a manual chart review.
Documentation your providers can see
Monthly care-management summaries and time logs are produced for every enrolled patient. Where your eCW setup allows write-back, notes go back to the chart; otherwise your team files them from HealthArc.
Device readings with clinical context
Readings from 40+ connected devices sit next to the patient’s problem list and medications, so a high blood pressure alert is read against the full chart.
Billing-ready records every month
HealthArc tracks time and device days against each CPT and HCPCS code and produces a monthly billing record for every patient and program.
One connection, nine programs
The same connection serves RPM, CCM, APCM, PCM, RTM, BHI, TCM, MTM and PIN. Adding a program later doesn’t mean a new integration project.
HIPAA compliant and SOC 2 compliant
Data moves between eClinicalWorks and HealthArc under a business associate agreement, encrypted in transit and at rest.
Programs
Programs you can run alongside eClinicalWorks
One eClinicalWorks connection serves all nine. Most practices start with CCM or RPM and add programs once the first one is running.
9CMS programsHealthArc programs by specialty: Primary care, Cardiology, Nephrology, Endocrinology, Pulmonology.
Getting connected
From first call to go-live
- 1Practice + HealthArc
Agreements and scoping
We confirm the programs you want to run, the providers and locations involved, and who owns clinical work and billing on your side. The HealthArc agreement and business associate agreement are signed before any data moves. You also receive the HealthArc App Activation Code at this step.
- 2eCW administrator
Open Product Activation
Log in to eClinicalWorks with an administrator account and open Product Activation.
- 3eCW administrator
Activate FHIR APIs
Find the FHIR APIs section and click Activate to turn on FHIR API access for your eCW environment.
Three more steps, plus the full data flow
The eClinicalWorks setup guide covers prerequisites, every field that moves each way, and who does what.
FAQ
eClinicalWorks and HealthArc: common questions
Does HealthArc integrate with eClinicalWorks?
Yes. HealthArc connects to eClinicalWorks through eCW’s FHIR APIs as a Backend Services app. Your eCW administrator activates FHIR APIs and the HealthArc app, and our team completes the rest of the setup.
Which care-management programs can I run with eClinicalWorks and HealthArc?
All nine programs HealthArc supports: Remote Patient Monitoring, Chronic Care Management, Advanced Primary Care Management, Principal Care Management, Remote Therapeutic Monitoring, Behavioral Health Integration, Transitional Care Management, Medication Therapy Management and Principal Illness Navigation.
Do we need to open a ticket with eClinicalWorks?
Usually not. The setup is done by your eCW administrator in Admin → Product Activation: turn on FHIR APIs, add the HealthArc app with the activation code we provide, and activate it after we approve the request.
Can HealthArc pull data for our whole population?
Yes, with bulk FHIR access. You create patient groups (cohorts) in eCW for the population you want synced, and HealthArc uses them for bulk data access. We send separate instructions for setting up those groups.
How long does an eClinicalWorks integration take?
The authorization steps take minutes once your administrator has access. Mapping, testing and training follow, and most practices go live in about 30 days.
Other EHRs
More EHRs HealthArc supports
Cloud EHR and practice management for specialty and multi-specialty practices.
Details page coming soon
EHR for skilled nursing, senior living and other post-acute care settings.
Details page coming soon
Run care management on eClinicalWorks
Tell us your programs and patient panel. We’ll map the eClinicalWorks connection and show you what the first 90 days look like.
eClinicalWorks and eCW are trademarks of eClinicalWorks, LLC. HealthArc is an independent company.