athenahealth integration
Remote care management for athenahealth practices
HealthArc runs remote patient monitoring, chronic care management and seven more CMS programs for practices on athenaOne. Patient data comes in from the chart, the monthly documentation goes back to it, and your care team works from one login.
athenahealth Marketplace partner since November 2024
From athenaOne
- Patient demographics and contact details
- Insurance and coverage information
- Problem list and diagnoses (ICD-10)
- Active medications and allergies
Back to the chart
- Claims for each billable month: CPT/HCPCS codes, ICD-10 diagnoses, rendering provider and date of service
- Monthly care-management notes
- Time logs by program and CPT/HCPCS code
About the partnership
HealthArc and athenahealth
athenahealth makes athenaOne, a cloud-based EHR, practice management and revenue cycle platform used by ambulatory medical groups across the U.S. Practices extend it through the athenahealth Marketplace, where third-party solutions are reviewed and connected to athenaOne.
HealthArc joined the athenahealth Marketplace program in November 2024. That listing is how an athenaOne practice turns HealthArc on: your administrator authorizes the connection for your practice, and HealthArc’s implementation team does the rest.
What it does
What HealthArc does for athenaOne users
Find eligible patients from the chart
Diagnoses, insurance and visit history from athenaOne feed HealthArc’s eligibility screening, so your team starts with a list of patients who qualify for CCM, RPM or APCM instead of a manual chart review.
Documentation lands back in athenaOne
Monthly care-management notes, time logs and device-reading summaries are written back to the patient chart. Your providers review them where they already work.
Device readings with clinical context
Readings from 40+ connected devices sit next to the patient’s problem list and medications, so a high blood pressure alert is read against the full chart.
Claims written back to athenaOne
HealthArc tracks time and device days against each CPT and HCPCS code and writes the claim back to athenaOne for every billable month, so your billing team reviews and submits it from the system it already uses.
One connection, nine programs
The same athenahealth connection serves RPM, CCM, APCM, PCM, RTM, BHI, TCM, MTM and PIN. Adding a program later doesn’t mean a new integration project.
HIPAA compliant and SOC 2 compliant
Data moves between athenaOne and HealthArc under a business associate agreement, encrypted in transit and at rest.
Programs
Programs you can run alongside athenaOne
One athenahealth connection serves all nine. Most practices start with CCM or RPM and add programs once the first one is running.
9CMS programsHealthArc programs by specialty: Primary care, Cardiology, Nephrology, Endocrinology, Pulmonology.
Getting connected
From first call to go-live
- 1Practice + HealthArc
Scoping, agreements and BAA
We confirm your athenaOne setup, the programs you want to run, the providers and departments involved, and who owns clinical work and billing on your side. The HealthArc agreement and business associate agreement are signed before any patient data moves.
- 2Practice administrator
Confirm your athenahealth login
Make sure the administrator who will authorize HealthArc has their athenahealth Account ID and password ready. The authorization page asks for both, and the account needs administrator permissions.
- 3Practice administrator
Open the HealthArc authorization page
Open HealthArc’s authorization and consent page on athenahealth’s athenaConnect Marketplace and log in with your athenahealth credentials.
Three more steps, plus the full data flow
The athenahealth setup guide covers prerequisites, every field that moves each way, and who does what.
FAQ
athenahealth and HealthArc: common questions
Does HealthArc integrate with athenahealth?
Yes. HealthArc is an athenahealth Marketplace partner and integrates with athenaOne. Patient data flows from athenaOne into HealthArc, and care-management documentation and claims are written back to athenaOne.
Is HealthArc on the athenahealth Marketplace?
Yes. HealthArc joined the athenahealth Marketplace program in November 2024. athenaOne practices can request HealthArc through the Marketplace, and your practice administrator authorizes the connection.
Which care-management programs can I run with athenahealth and HealthArc?
All nine programs HealthArc supports: Remote Patient Monitoring, Chronic Care Management, Advanced Primary Care Management, Principal Care Management, Remote Therapeutic Monitoring, Behavioral Health Integration, Transitional Care Management, Medication Therapy Management and Principal Illness Navigation.
Do my providers have to leave athenaOne to review RPM data?
No. Monthly summaries and notes are written back to the athenaOne chart. Care coordinators who manage the day-to-day work use HealthArc, and providers review the results in athenaOne.
How long does an athenahealth integration take?
Most of the timeline depends on how quickly your practice authorizes the connection and confirms provider and location mapping. HealthArc handles the technical setup, and practices typically go live in about 30 days.
Other EHRs
More EHRs HealthArc supports
Cloud EHR and practice management for specialty and multi-specialty practices.
Details page coming soon
EHR for skilled nursing, senior living and other post-acute care settings.
Details page coming soon
Run care management on athenaOne
Tell us your programs and patient panel. We’ll map the athenahealth connection and show you what the first 90 days look like.
athenahealth and athenaOne are trademarks of athenahealth, Inc. HealthArc is an independent company and a participant in the athenahealth Marketplace program.